Commonwealth Irrigation

Had an irrigation problem. They jumped right in to remove the issue. Recommend you use this group. We plan to request major landscape quotes for installs and annual maintenance. Will followup in future reviews.

Had several issues due to handover in management. Talked to Matt and Alex who walked through everything and handled the miscommunications, more importantly they are making things right. I changed my review to reflect this. Much appreciated. Service: Irrigation system repair & maintenance

Amazing service! The gentlemen who came out to winterize our sprinklers even took the time to give us some helpful advice about our setup since we're new to all this.

I called twice last week and spoke with Tracey to schedule an appointment and was told both times that not until she is able to talk to the "scheduler" she would call me back with an appointment. The second time I called her, she must have been having a bad day due to her demeanor and being so short with me. I have used Commonwealth a number of times over the past 15 years and never had a problem in scheduling an appoinment nor in the quality of their work.

As a followup, Tracey did call the day after this review was posted and left a message indicating that they did want to followup behind "my work" when in fact my intial request was for Commonwealth to install my irrigation pump in lake behind the house. Commonwealth installed my first irrigation pump around 13 years ago. Nonetheless, I had an electrician come over to take care of the install.

This company decided to call me a liar instead of fixing the issue. I'm not a liar. I however do have dead trees because they never completed the work that I needed. I stand by my review. They are horrible. They came in April without having enough time to complete all of the work that we needed. My husband showed them everything that we needed done.

They said that they'd have to come back. We couldn't get them back until June. They came when I was home with my special need's child. I didn't expect to have to show them what needed to be done, again. Since I couldn't drop everything and leave my special need's child unattended they are trying to charge me almost $80. Without ever finishing the work.

How many times should someone tell them what needs to be done? They should have finished the first time or at least written down what needed to be done when they came back out. When I called they tried to tell me that they don't have it in their notes from April that they didn't complete everything. Pretty convenient, that they want to get paid by me to not do anything.

Let's use our brains here if you'd have finished everything in April then why would you come back in June? There's a reason they have such low ratings on Yelp they suck. Their staff is unprofessional, as they hung up on me. They accused me of yelling when I never even raised my voice. Just ridiculous!

Just wanted to reach out and let you know the guys did an absolutely phenomenal job with the irrigation installation. They were extremely impressive with how they went about their work. You know, sometimes when a team of folks come to your house for a job, the experience isn't always positive (not on time, leave debris/trash, unprofessional), but these guys were the best I have ever had come do work at our house.

They were always on time, knew what they were doing, worked really hard, cared about what they were doing. I was really impressed! Please pass along my thanks to Alex, Chris, Quinton, Sam and the others for a great job.

I called to get an estimate on some projects at my house and received an appointment in two days. The owner showed up and understood exactly what I needed. Very professional and knowledgeable! I had an estimate within 24 hours. I am truly looking forward to them doing my project; more to follow after the project is done. The reason I wanted to post this prior to the project starting is because I had four other companies out to my house prior to Commonwealth. It took weeks to get them out for an estimate and they had no thought process on design and took weeks to get back to me.

They came out to install our irrigation system and we could not be happier. Very professional, great customer service and it was a very smooth process. The crew members took time to explain every step of the installation even when there was a small hiccup with the electricity (Dominion's fault, not theirs) and explained things to our neighbors, etc. We didn't have to do a thing. I'm really happy with the work this company did for us and would recommend them.

Commonwealth installed a French drain along one side of my house, just for safekeeping. Everyone involved was terrific: the person who priced and continued to check the job, the two fellows who did the actual work. The company is one that I would definitely hire again.

I am absolutely thrilled with the work this organization recently did for me. I had a drainage problem in my backyard that was well beyond my ability to figure out. On the recommendation of a close friend, I called Mike and he was out to inspect quickly, drew up a solution and price, and completed the work in the space of a few weeks exceeding my expectations.

His crew knows what they are doing, very professional, answered all my questions, adjusted the work during the service call per my request, and could not have been more accommodating. Most companies only give lip-service to customer focus. These guys live it. Give them a call and I guarantee you will be as satisfied as I am. They get my vote for service company of the year! -Bob Underwood

Top notch customer service. For our latest job we did a big mulch job in the back yard. I asked many questions via email and ALWAYS received a reply from Mike at Commonwealth. Sometimes within just a couple of hours or at 6 in the morning. You just don't see this level of service very often anymore. The job was completed and looks great! Highly recommend Commonwealth.