Elite Lawn & Landscape

Snow removal people stuck in driveways! 29 people shoveled their selves out mostly elderly! Sad

I booked service (fall leaf cleanup) but they never came despite 5+ follow up phone calls. I'd recommend looking elsewhere if you reliably get your work done. They won't call you either to provide any type of update, it's on you. Customer service was friendly enough, but again they shouldnt take the work if they didn't have the capacity to get the job done.

They blamed poor weather, which is totally unacceptable, it was a late enough snow that it should of been done in plenty of time. Everywhere else I talked to got it done, except for this company.

Critical: Professionalism, Punctuality, Responsiveness They are anything but "elite". Did not show up, did not communicate. Don't waste your time with this company. You'll only get promises and excuses.

Elite has taken care of lawn for many years and through many challenges of weather, grubs, weeds and fungus My lawn looks wonderful and continues to thrive. I also have Elite spray around my house for pest control and it takes such good care of bugs and etc. that I do not even have to think about them. I would highly recommend Elite.

This company was referred to me a month ago and I'm very disappointed. When they finally showed up to mow the first time, spots were missed and their blades need sharpened and it left high and low spots. They haven't been back yet to mow in 11 days, or reapply weed control for dandelions like I requested. I've had to call twice to see when they are coming to mow and their response has been poor.

Office gal couldn't tell me if I was on schedule because their board wasn't filled out and that was two days ago. I asked her to call me back so I knew an estimated date or time and haven't heard back. My lawn looks overgrown and their customer service is poor.

This company is unreliable, has poor communication and delivers sub-par work. We are going to have to spend time and money fixing what we paid and trusted them to do. They are uninterested in customer satisfaction as we tried to work with them on numerous occasions to find a resolution. Every time we called the office, we had to leave a message and 95 percent of the time did not have our calls returned.

In the end, we filed a complaint with the Better Business Bureau, which they chose to ignore. Word of mouth travels fast and in speaking with others, we are not their only unsatisfied customers. Please do yourself a favor and look elsewhere so you are not in the same situation we are in. We feel completely taken advantage of and saddened a business would take our hard-earned money and not deliver what was promised.

These practices will catch up to you in time. *** ( They did end up calling and working with us to find a resolution. I give them credit for owning their mistakes and working to make it right. Thank you. )

Was referred to elite my home owners insurance company. To repair a wooden fence. I found the crew that started the work to be very friendly. However the work that was done was sub par. It was never fixed correctly, was told that they would come back and fix the problem. Received a bill for the work and called them, told them the balance wasn't due until the work was completed.

Every week for three weeks they told me they would be out by the end of the week. They never showed. I finally fixed it myself and sent them and email stating they didn't need to come back. Just received another bill for the balance. I am not a happy camper. Left a message on their phone, as my contact Joe is out of the office until October 13th.

We've been using Elite for a couple years now. They have done a very good job. Their workers are very professional, and knowledgeable in what they do. We've been very happy, with their service and pricing.

We have used Elite Lawn service for two years and have been very happy with their service. I have had the opportunity to talk with several of their workers and found them to be very friendly and hard workers. My wife says our yard looks like a well-groomed golf course.

I can't even begin to say how happy my husband and I are with the landscaping Elite did for us. From initial phone call, to estimate, to the guys that came and did the work. Very professional, friendly and thorough. I would definately recommend Elite for any landscaping or lawncare needs anyone has, big or small. Ps.wish I could figure out how to post before and after pics, you would be AMAZED! Update: Elite has done lawn care (including spring clean-up) for two seasons now and my yard is beautiful.

It looked great the 1st year but even better the 2nd. I can't wait to see how amazing it looks next year. The mole hills have disappeared and my grass is barefoot worthy. They are very responsive to questions and always give us a heads up before they are coming so we can make necessary arrangements for our pups. Their prices are extremely reasonable for the quality of their services. If your looking for a lush lawn. these are your guys!