All American City Landscaping

Critical: Professionalism, Quality, Responsiveness, Value Don't make the same mistake we did! Don't use them!

I wish I could recommend this business but, I cannot. The son did show up to look at project but, then never followed through. I know it's busy time of year for all of us (I'm in Real Estate) but, to not text, e-mail or call when I was willing to spend a lot of money with xeroscaping my front yard. I had to contact him to follow up and then he never did what he said.

I wonder if his dad (owner of the company) knows that he didn't take care of a customer. If I operated like that I would be out of business. Not only am I disappointed for myself but, was looking forward to sharing a good place to do business with.with my clients.

We used All American City Landscaping for a rental home we manage, and we were very disappointed in their service. The lawn ended up dead, and for a couple of months we attempted to contact them to speak to them regarding the issue. After leaving numerous messages with them, their voicemail inbox was full and we never heard back from them. we then sent them a termination of contract letter stating we would pay a prorated bill the next month to end our contract, but then received a full bill again the next month. Highly disappointment and wouldn't recommend them to anyone. I wouldn't given them even 1 star.

If you are looking for disappointment and regrets then this is the contractor for you. Because that is what you will receive. I hired this outfit to terrace my yard and install garden area and steps. I sent them a drawing of what I wanted with detailed instructions of what I needed. They sent me a picture of the steps that they would install. Work was started. Cement retaining wall blocks were used.

I asked in the instructions that the garden boxes be 50" wide, 24" for a walkway 26" for garden area. Apparently Jack in his wisdom decides I only need 45". There went the walkway I needed. There are two block walls. The top wall at one end leans noticeable more than the bottom wall. The so-called compost is littered with gravel and I don't mean just a few rocks.

Who in the heck adds gravel to their compost. I didn't notice how much rock until I watered it. These are things that I can work around and deal with. What I can't work with is exceptional lousy craftsmanship that I was saddled with on the stairs. Before they started work they sent me a picture of what the stairs would look like. What I paid for is definitely not what I was saddled with.

A five year old could have did a better job. The steps are wider at the top than the bottom, they curve drastically to the left. The top step in the middle is over two feet to the left of the middle of the bottom step. And there is absolutely no pattern to these steps, just haphazardly placed. When I can afford it I will hire a decent contractor to remove this eyesore and reinstall them in a professional manner.

If you want to see with your own eyes what an extremely terrible job this fly by night outfit did come look at the stairs. I will show you the picture they sent me and you can judge for your self. 1121 NE Beacon Dr. I have tried to contact this outfit with my regrets and concerns by email and text to no avail. They probably assume if they ignore a problem long enough it will go away. If you are looking for someone to do a little more than mow your grass, move on.

Jack has good visual for landscapes, he does amazing landscapes design, very creative. The maintenance crews are very polite and always do good work

The prices are fair and the service is good. The final cost was spot on to the estimate. Good bunch of guys!

The workers are great and friendly, but the management is absolutely frustrating. Refuses to answer repeated calls, had to chase down a maintenence crew and have them call into their boss to get management to return calls and still no answer. They came to take pictures and failed to do the work. After waiting for days and repeated unreturned calls and messages I had to hire another company to perform the work to meet deadlines.

I have been trying over 5 months for management to come out and give me a bid and he refuses to call back or show up. After over 20 phone calls I was forced to hire someone ells. I suggest don't even waste your time with all American city landscape. They have angered me to the point I consider them worthless. Don

Thank you so much for your efficient service. Your workers pruned rose bushes and crepe myrtle without my prompting them, plus repaired any sprinkler system faults.