We are a family owned business in the far northwest suburbs of Chicago. We offer high quality lawn and landscaping services for businesses and homeowners at competitive and fair prices. We provide individualized attention and tailor our services to fit each property's own unique needs.
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Services
Tree and shrub fertilization, insect and disease control using IPM (Integrated Pest Management) techniques. Landscaping: Planting of shrubs, bushes, trees and flower beds; pruning; mulching and edging of landscape beds; landscape design and maintenance. Great Lakes Lawn and Landscape is a full-service lawn care and landscaping company in the far northwest suburbs of Chicago, serving mainly McHenry County and parts of Kane County. Great Lakes was founded by Ken and Michelle Felgar, who began operations in the fall of 1992.
We had been a customer of Great Lakes for more than 15 years and Kenny and the team were always great to work with. Whether it was maintaining beds, planting bushes and shrubs, putting in new trees, core aerating, Great Lakes provided great service, great value, hardy nursery stock and just an all around wonderful and responsive team.
Reviews (5)
Tim Logsdon
Jun 26, 2018
Nicole Langel
Jun 12, 2018
Horrible service! We are forced to use this company, as we live in a HOA property, or we would have dumped them. We had to ask that they don't cut our bushes on our property because of the hack job they do. The first year we lived here they killed my rose bush by cutting it back after I already had cut it back for the year. Their lack of knowledge on pine tree pruning is also alarming.
The real reason that prompted me to write this review is their customer service. On October 17 our back slider door was broken by a rock while they were mowing the grass. I was home at the time and witnessed it happen. We contacted the HOA who contacted Ken. He was timely in coming out and assured me oh so we'll that he'd pay for everything (HOA denied any responsibility at all) and that if he couldn't get ahold of the glass company in 2-3 days he'd use another company.
He also said his guys would clean up the glass. Awesome, I was pleased. WRONG. A whole week went by before he even CALLED the glass company and we had to call him multiple times for that to even happen! As for The glass, after three days I went out and had to sweep it all up myself because there are kids and dogs who walk by here and glass was literally everywhere.
The glass company is dragging their feet because supposedly it took months for Ken to pay up last time. So here we are, almost exactly a month later. We have a single pane of glass covering half of our back wall of our house. It accumulates ice every night and our heater is running almost non stop. But why is that their concern?! They still get their money every month no matter what kind of job they do, right?!
Be very weary choosing this company if you have a choice. They seem upstanding but have proven to be lacking in every area that matters. I do want to add that the employees are very friendly and hard working people. I'm sure they are just following orders regarding the work they do so I have to give them credit. They're always polite and I've never had an issue with any of them.
The real reason that prompted me to write this review is their customer service. On October 17 our back slider door was broken by a rock while they were mowing the grass. I was home at the time and witnessed it happen. We contacted the HOA who contacted Ken. He was timely in coming out and assured me oh so we'll that he'd pay for everything (HOA denied any responsibility at all) and that if he couldn't get ahold of the glass company in 2-3 days he'd use another company.
He also said his guys would clean up the glass. Awesome, I was pleased. WRONG. A whole week went by before he even CALLED the glass company and we had to call him multiple times for that to even happen! As for The glass, after three days I went out and had to sweep it all up myself because there are kids and dogs who walk by here and glass was literally everywhere.
The glass company is dragging their feet because supposedly it took months for Ken to pay up last time. So here we are, almost exactly a month later. We have a single pane of glass covering half of our back wall of our house. It accumulates ice every night and our heater is running almost non stop. But why is that their concern?! They still get their money every month no matter what kind of job they do, right?!
Be very weary choosing this company if you have a choice. They seem upstanding but have proven to be lacking in every area that matters. I do want to add that the employees are very friendly and hard working people. I'm sure they are just following orders regarding the work they do so I have to give them credit. They're always polite and I've never had an issue with any of them.
Al Struck
May 21, 2018
Jen Magnelli
May 20, 2018
We have been doing business with Great Lakes Lawn & Landscape for 18 years, our grass and landscaping look amazing! Always reliable, hard workers that take care of all our landscaping needs. Our grass is the greenest in the neighborhood with no weeds, our landscaping always looks gorgeous and we get so many compliments! Highly recommend them for all your landscaping needs!
Trisha Nickerson
Feb 12, 2018
