Hillside Nursery

Called Hilltop Nursery inquiring about Sod, ask several questions, do you have sod in stock "yes, but we only cut to order", do you install "yes but we are backed up a couple weeks", what time do you close, "6pm" Drove 30 minutes to Hilltop, less than 35 minutes after speaking with the same person on the phone and she tells me they are sold out.? But I just spoke to you!

You said that the nursery cuts the sod by order? I was baffled, thinking how could they cut and sale all the sod in 35 minutes. Strange customer experience and a waist of my time.

This place is phenomenal they have everything you need for your gardening and much much more

The quality and variety is great. Staff is all sorts of human and nice. Prices were surprisingly great too. Very impressive for a nursery close to the city.

Nice selection and reasonable prices. Their plants are definetely cared for more then big box home improvement stores. Support local and shop here.

Skimming through the reviews, I would say they are all accurate, both the good ones and the bad. There are clearly two very experiences that reviewers have left, ranging from great customer service to poor customer service. I have been visiting Hillside Nursery since 2014 when they were at their previous location around the corner on Baltimore Ave.

I have had experiences where the customer service is phenomenal and yet also other experiences where the customer service is non-existent. Both of these experiences have been with the same person. There are times where everything looks incredibly healthy and other times when their vegetable plants and flowers are in desperate need of water. I continue to shop here because I know exactly what I might expect.

Their prices are very competitive and they offer a much better selection than Home Depot right up the street. I now go knowing that I could get anything from a 1 star to a 5 star experience.

The lady that waited on us today couldn't have been any ruder if she tried. Giving her one stsr is giving her too much. Next year we have to find another place to go where we're appreciated as a customer.

My daughter and I went to this nursery looking to see what they had available. Upon walking in we asked the woman, that never greeted us, or even looked our way, where the plants were. Her response, "there's no such thing anymore". We turned around and immediately left. The lack of service, even respect was enough for us to not want to spend money there. Unsure if it was because we are women of color or because I am fully covered, either way, she was extremely unpleasant. I try to shop small businesses as often as possible but won't give money to businesses that obviously don't want it.

I was in from VA visiting my mom in nearby Lansdowne and she wanted perennials that would do well in the soil at her home. I suggested we visit a nursery for personalized service instead of Home Depot a few blocks up the road. The location was easy to find and the business was tidy. As novice planters, we requested assistance from the clerk at the counter with choosing a hardy plant for this region.

She was reluctant to look up from her phone, which I found odd because she was not a teenager or 20/30 something. She gave some sparse guidance on where the plants we were searching for were ("around back"). I also discussed our inexperience to rouse her to personally assist, but the signal didn't reach her that I wanted her to come with us to provide her expertise (there were no other customers on the premises).

I found my mom and we went "around back." The plants were not organized in a way that was immediately understood (to novices). I went back in and was more direct in my request for her assistance. Again, reluctant to look up from her phone, she told me information about the plants were "on the tag." It was clear she was not going to assist. So I retrieved my mom, got back into my truck, and drove to Home Depot.

People patron small businesses for their personalized professionalism. the clerk at Hillside Nursery failed the test. It was unfortunate.we didnt care about the pricing, just wanted to support a small business.

Always come here for a great selection of plants. I got 8 perennials, all healthy and good quality. Been coming since 1990.

This is a hidden gem. If you happen to catch her when she's open, Hillside is the place to be for well priced, gorgeous flowers. Very knowledgeable we have some new tips on maintenance and care.