Paradise Restored Landscaping

Initially felt the communication was good, then learned that the main thing they communicate is the billing. Stone work was lovely, but other parts of the project were not and the promises to fix went unfulfilled. Sub-contractor's sub-contractor did a poor job on fence and it was never replaced as they said it would be. Drainage plan was not well thought out (was there one or just in name?) and is a mud pit in the soggy months.

A fair number of the plants didn't make it and the drip system constantly needs fixing as it is too close to the surface, leading to leaks and giant puddles. Overall really wish we'd found another company as now I can't even get them to call me back. I'm glad other people had better experiences.

This company is a joke. so unprofessional they show up whenever they want Bree Dennis is a fraud they have no business license. They half asked the work destroyed our sprinkler system and kept demanding more money before the job was even half finished. Had to open an investigation with the Landscapers contractor Board. Please if you have work by them call the LCB.

They also tried to use scare tactics and blackmail trying to put a lean on our house. After firing them we had to put a no tresspass order in because of how bad it was. Absolutely no receipts or any proof of money actually allocated to the project. DONT EVER HIRE THESE PIRATES UNLESS YOU HAVE MONEY TO THROW AWAY.

We spent 6000.00 for a design package, after we gave them a 30,000 budget they gave us a bid over four times the amount that did not cover the ditching, landscaping, electrical, plumbing. No 3D walk around. We called and addressed this concerned. They did not even ask or give us any other options or suggestions that we could do. They didn't even try or offer to work within our budget.

No follow up calls from them. False advertising as far as I am concerned. Unless you have a huge budget I would not recommend using this company. We were able to find alternative affordable options that were within our budget and our friends and neighbors love the makeover. We have a backyard Oasis.

Do yourself a favor and find another person to do your yard. Good: They will call you back (usually). Their overall design looked good on paper. Bad: Their execution of the design was horrible. I have too many examples to list. We asked for a wood burning outdoor fireplace. They designed a gas burning one. When we reminded them that we wanted wood, they made no changes except to not install the gas line.

Now we have a big fireplace that fills the area with smoke because it doesn't draw properly. When we told them about the problem, they said it was our fault (as if we designed it) and they couldn't fix it. The real problem is that they have no business designing or building a wood fireplace because they have no expertise (nonetheless, they have no shame building and selling a non-functional one).

To go along with our non-functional fireplace, they built into the structure three wood storage compartments. Consistent with the rest of their work, all three wood storage areas get soaking wet with any rain. Who would build wood storage that has no waterproofing in the Pacific Northwest? Paradise Restored. When we complained, they again had no solution and again blamed us for not explicitly saying we wanted them waterproof.

They also built a water feature with stream and underground tank. Again, nearly non-functional. It needs to be refilled at least weekly. They said that it's all normal evaporation and that we were wrong to expect not to be filling it. We've had a water feature expert come and it's not normal at all. Bottom line: Paradise Restored has no business installing water features either - they have no expertise but they are willing to fake it and charge for it.

We asked for native plants (and even told them a nursery to source them from). Less than 10% of their planting design incorporated native plants. At this point, we had seen enough of the rest of their work, to not trust them with plants. We found someone else to do our plants. When it came time to make a final checklist, they made a long list but only came back to do one or two things.

When we'd follow up, they would come and make another list. Subsequently they would partially address one or two things and then disappear again. By this point, they had nearly all of the project money and no interest in really finishing anything to our satisfaction. Do yourself a favor by finding someone else (with real expertise) to do your project. It will not cost any more up front (Paradise Restored is expensive) and it will save you a lot of headaches and money in the long run.

I can't say enough good things about our recent experience with Paradise Restored. We undertook a very challenging complete pool renovation along with replacement of all the hardscaping and planting beds surrounding the pool. The project was a logistical nightmare considering we had to get all the materials in and out of the pool area which sits behind the house and 40 steps up from the street.

We first met with the owner who was very attentive to our ideas for renovating the entire area. We next met with the company's designer who came up with the drawing for the renovation, multiple pictures of what the finished project would look like, and suggestions for materials and amenities. This was a smooth back and forth process. You pay up front for the design, drawings, and graphics but get rebated 50% if you decide to follow through with the project.

It is well worth it. The next step was to meet with the project manager and talk about the sequencing of the project and come up with a schedule. The company uses a builder app which allows you to see an updated schedule every week along with pictures of the site's progress. There is also an email function. The back and forth communication between us and the project manager was excellent throughout the entire project.

We also ran into several unknowns such as a rusted out gas line and two 25 foot deep dry wells under the existing concrete that no one knew existed. These situations required some quick problem solving which this company proved very good at. Also the transportation of materials in and out of the job site required some creative solutions which the company proved very adept at.

The work crew were hardworking, concise, and very congenial. This project posed some real challenges for them which they handled with no complaints. The finished project exceeded our expectations. Friends and neighbors who saw the old pool area can hardly believe the transformation. This company truly lives up to their name: Paradise Restored!

Fantastic work by Paradise Restored. Completed the outdoor kitchen work quickly to high standards and made the work so much easier. Immediately upon meeting them, we were impressed by their creative ideas and warm professional attitude. They are also very cordial, functional and they do unique things. The quality and exclusivity of the project were impressive, and the decisive creation was stunning that we feel very proud of and enjoy every day. I am delighted. If you want a beautiful, unique outdoor construction handled by a company efficient and highly skilled; go for them!

Fantastic work. Built a covered patio in an area we never used. Included pavers, Hottub, outdoor kitchen. Paradise Restored delivered the highest quality at the best price and keep us informed of everything - all hassle-free! We enjoyed all aspects of the process. From Design to the Build, everything was professional. We are very happy with our space.

We had several bids for our large landscape project. Our slope made the project complicated and expensive. Micah was the only one to give us options and suggestions for various pricing levels. As a consumer, I rely on the expertise of the professional in the field and appreciated Micah's suggestions and the pros and cons for each material. He was knowledgeable and took the time to explain the process to us - and this is not an easy accomplishment with an engineer husband who does his own research and has many questions. Micah's method of communication was great.

We were reassured that no short cuts were taken. In addition, the billing and communication of weekly work completed was detailed and understandable. The project did take longer than estimated but in my opinion, a small price to pay for quality craftmanship. We have done enough remodels to know that there are always surprises and quick communication and collaboration are the key to success.

The staff were friendly, reliable, and wizards with the heavy machinery. I was impressed with how tidy they left the site at the end of the day. Our project officially ended in November ish of 2019 and there were a couple of minor issues which Micah was very responsive to. If you are looking for a company to do quality work and be responsive to your questions and concerns, I highly recommend Paradise Restored.

Summary: * I recommend Paradise Restored! Here's a breakdown of what you should know based on my experience. What: * They built an outdoor living space onto our existing patio and this required a decent amount of demo work. They had to tear out the old counters, fire pit and stamped concrete. The build consisted of extending the roof line, building new counters, installing a new fire pit and fire place and many other things. Pros: * The initial design work by Pierson was very good and exceeded our expectations.

We only needed one minor revision after we saw the drawings. * The crew was very nice, respectful and cleaned up after themselves every day. I work at an office (pre COVID) and my wife felt very comfortable having them on site. We also have kids and there weren't any issues with profanity, loud music or smoking. * We've had our space for approximately a month.

The work appears to be very high quality and they didn't cut corners. * The project manager (John) and the owner (Micah) always responded within one business day from my initial inquiry. * Kim, their external designer, is very eager and helpful in discussing design ideas. (She was way better than the real estate agent's mom from Ozarks ). * We had a few Change Orders, but the owner worked with us to strike the right balance between what needed to be done vs. what was unnecessary. * Micah genuinely seemed to care about our satisfaction. * The space looks awesome and our friends have given us rave reviews. Cons * The project took almost 7 months to complete, but this isn't entirely their fault.

We started in late October so the holidays and inclement weather caused delays. And then, there was a global pandemic which stopped all work for a month. However, if there were a few more people assigned to our project, I believe this could've been done sooner. * Change orders! In an ideal world, they would've anticipated and accounted for more of these costs in their contract, but I also take ownership for not reviewing the contract better, i.e. repairing the lawn.

Note to reviewers, if it's not in the contract, it's not covered. Conclusion * The project wasn't without its hiccups, but Micah employs good people, they do quality work and the cost felt reasonable. We have and will recommend them to people in the future. We'll also use them again for any future changes.

Dear owner of paradise restored. I hired you trusting your word. You said you could make my yard beautiful and you showed me examples of your work promising me what I was looking for in my yard. Your told me it's within my budget and you said it's going to look beautiful. After I wrote you the check you became busy with other projects or out of town on vacation.

You didn't get back to me, you didn't create that idea we were talking about and you even told me it's not possible after taking all of my money. You took my hard earned money and left me with nothing to show for it. So I looked into the work you showed me. I talked to the owners and found out you didn't even do that work, you added the mulch that sat on top of someone else's work.

You did a section or a piece of a yard that you told me you did. Your employees deserve an honest owner. If your taking advantage of so many customers like many reviews are saying, how do you treat your workers? I have zero sympathy for you and your style of greed. Maybe your reading this in the nice wine cellar I helped pay for, I hope the fruit of your labor tastes sour these days.

We did a major outdoor living space project with Paradise Restored in our backyard and we absolutely love it. From the owner to the job foreman to the crew and the accounting department, they are all professional truly great people. I am so glad we choose to work with Paradise Restored from the design to build. They were not the least expensive option and it did take awhile to complete the job, but that is expected when you are looking for the best quality without issues.

I would highly recommend the team Paradise Restored. We will enjoy this space for years to come and look forward to entertaining our family and friends in the style we appreciate.

We were very disappointed after working with Paradise Restored. We had a large project with them to expand on an existing patio, create a stone walkway, and add plants around an existing lawn. They did not properly take the existing features into account when planning new features, so a lot of extra grading and rework had to be done to get things level and usable.

The project came in thousands of dollars over budget, 3 months behind schedule, and there was no final walk through/follow up done by the owner. We spoke to many of the people working on our project and found out they were independent contractors or employees of other companies, so not only is Paradise Restored depended on third-party's schedules to get work done but they also markup the costs. 12 months after the project ended, nearly 1/3 of the plants and trees had to be replaced (at our cost) and we were told by multiple professional maintenance teams that they were not the proper plants based on the sun/shade in the area.

We have since redone some aspects of this project, and completed more projects, with Big Sky Landscaping and have been much happier with the costs, delivery time, and results.

We purchased a restored 1948 Bungalow in Portland which needed some outside improvement. Micah And Paradise Restored help us clarify and improve our design ideas. The proposed work was then done at bid price, on time, and in a completely professional manner. We love our new patio and side yard to street access. Great job.

Paradise Restored went above and beyond to bring our Outdoor Space into reality. We loved the design and could not wait to get started. We were impressed with the Communication through the project management software. There was a small slowdown with the Electrical Contractor but this was communicated to us and expectations set. After that the project finished smoothly. We hosted our first party in our outdoor space and everyone loved it. I have already recommended Paradise Restored to our Friends and would highly recommend them to anyone.

STAY AWAY! Our experience with Paradise Restored was terrible, bordering on a full scam. We were excited to use Paradise Restored, but quickly found they did not listen to anything we said, then claimed our revisions exceeded the contract limit? So, we now have a useless set of drawings, for a backyard we don't want, with zero details. No dimensions, no details, just generic trees and deck space.

They refused to give us drawings we could use or provide a refund. I spoke with owner to find a solution but found him to be arrogant and not surprisingly, a poor listener. The whole experience with Paradise Restored was a complete waste of time and money. After sharing our experience with friends and neighbors we've come to find out this is a very common experience. We've yet to hear of a positive experience anyone has had with Paradise Restored. Hopefully this review helps others to not make the same mistake we did.

***CALL FOR LEGAL ACTION***Anyone who has been RIPPED OFF by these shysters PLEASE CONTACT ME FOR LEGAL ACTION. I am preparing a lawsuit against Paradise Restored, PLEASE DM ME IF YOU HAVE BEEN SWINDLED OUT OF YOUR MONEY, as I have, and you would like to pursue legal action which I am now taking to recover my $5000 DEPOSIT WHICH THEY ARE REFUSING TO RETURN, FOR THEIR SHODDY WORKMANSHIP.

Please DM me if interested and I will put you in touch with my attorney. Hopefully we can combine into CLASS ACTION as I see there are many disgruntled customers on Yelp. ***CAVEAT EMPTOR*** There is a good reason why they have so many bad reviews on here. BELIEVE THE BAD REVIEWS! I paid my deposit which the owner very glad took and then assigned me a designer that seemed to go with her own ideas rather than execute on my vision.

I sent dozens of photos with the look and feel that I wanted, and got something completely different and inferior, not to mention FUGLY AS F! I specifically asked for and provided photos of the large patio slabs, instead, for some unknown reason my designer decided to use small cobblestone-type pavers that I did not approve and would never even consider. TERRIBLE ATTENTION TO DETAILS. Ignored my emails and inspiration board ideas.

The designer also decided that my courtyard space should be better left as a driveway so she didn't even bother to design that part. The designer told me "SHE thought the next owner of the house might want a different use of that space." or "SHE thought XX would be better than YY." I didn't hire them to give me their opinions or ideas, I hired them to follow MY opinions and ideas, and to draw up MY vision as I told them to.

So basically I now have a rendering of a design that is useless, with a vision that is not mine, and with ZERO MEASUREMENTS ON IT. That's right! I paid $5000 for a master plan for front and back yards on an 8000 sq ft property only to have a landscape *designer* provide me a design with NO DETAILS ON IT. When I asked why not, the designer told me "That's an unusual request.". REALLY? Expecting the measurements for an expensive design rendering that I paid for?

The rendering is awful and of zero value to me, as it ignores most of my design features that I expressly requested, substituting landscaping in areas where I specifically had told the designer I wanted hardscaping for low-maintenance. I even specified a half-round curved planter for my front entry, and instead the rendering features an ugly huge square box.

So either the designer was smoking crack on the job that day or this design must have been meant for someone else. This design is so bad it is laughable, if it were not mine and had cost so much money, which the company is now refusing to refund. It is outrageous that these people are out there swindling unsuspecting clients, and from reading these reviews, taking credit for work they have not actually done. Micah Dennis is very smooth, he will tell a client whatever they want to hear, as long as you fork over your deposit! DO NOT FALL FOR THIS SHYSTER!

The owner, Micah Dennis, is now failing to address my complaints and has ignored my demands to return my deposit nor offer any explanations, will not even reply to emails. Please note they currently have TWO OPEN COMPLAINTS w/ OREGON CCB. STAY AWAY! DOCUMENT EVERYTHING IN WRITING! ***DO NOT TRUST THIS COMPANY***!

Beautiful job rebuilding my small city lot on a very busy street from zero to an oasis (or it will be once I can plant in the spring). It was a complicated job dealing with a bamboo invasion/ digging out large rocks/ installing a pond/ building a retaining wall to support the new deck/ installing drain tile underneath a rock "river"/ building a screening fence, two gates, a shed, and hot tub privacy fencing. Things went well overall.

Their excavators, carpenters, pond builder, and stone masons are all first rate. They are not cheap, but I didn't really think any of the other companies I got bids from could have successfully handled a job with this many moving parts. My quibble is how long it took (four months) with long periods where they were not working on this job. People get sick and don't work out, of course, but all too often I was not kept in the loop. But as I said, I am satisfied with the job and look forward to years of peaceful enjoyment of a beautiful new space.

This is a review of Paradise Restored yard maintenance, not their landscape installation. The maintenance people who work in the yard are actually good, although I don't get the impression they get a lot of training. The problems happen in communicating with the office staff. The office staff, although pleasant, is not always responsive. They do not seem to communicate with the crews- work that is promised is not delivered or it takes months to deliver.

The problem with this is that they end up doing fertilizer, aeration, moss killers at the wrong times of the year, which renders them ineffective or damaging the lawn. So I ended up paying for services that caused damage to my lawn rather than aiding my lawn. That is awful! The office does not respond to emails or phone calls in a timely manner. They promise quotes, installations, etc. and then they do not follow through. This company is big on promises, but follow-through has been a bit of a challenge for them.

We recently had the pleasure of working with Paradise Restored and could not be happier. They came and gave us a free estimate. We gave them a general idea of what we wanted. After that, we got out of the way and let them work their magic. Our backyard was terribly bumpy and the lawn was dying from big old dead trees. We now have beautiful grass growing on a level yard, a new path along the side of our house and river rock creating a nice border between the lawn and the fence. A row of arborvitae is now replacing the old trees so the yard feels twice as big as before. We will definitely be calling them again for another project next Spring.

We wasted a lot of money working with this company. We paid them for a design and that process was horrible. I had to check in with them every step along the way because once we paid the design fee they never initiated anything. They had us fill out an online survey asking about what we wanted but the design they produced showed that they didnt read that survey.

It was a difficult process asking for changes. Then, when we finally agreed on the design, the quote they sent was outrageous. We ended up walking away and getting another firm to build a really nice patio for us at a fraction of the cost (and no cost for the design).

I ran into an employee of Paradise Restored the other day and they asked me how my yard was doing after working with me over 2 years ago. Not only did he remember my face and name but he asked how my yard was. I told him my family and I enjoy it so much and with summer around the corner we can't wait to use it again and again with the new outdoor living space we now have thanks for them. We'll be pulling out the s'mores and using the pizza oven all summer long. Plus, my dog loves the water feature even though it was meant for us and not her.

Thanks again Paradise! I highly recommend them and I'm sorry I don't remember the name of the employee. I should of wrote this yelp 2 years ago so it was fresh in my head.

I still have to say 3 months later and I'm still happy with my results. Thank you Paradise! I'm looking forward to summer and having you work on our new yard come September.

Stay away! They are scam artists! They take your money and tell you that they will give you drawings, details, and estimates to do the work. All we got is a drawing worth about 1/4 of what we paid. Very little detail on the actual drawings. No estimates to do the work! Was told the project does not need permits when in fact it for sure needs building, and electrical permits.

The deck is 8' in the air, all decks above 30" need permits and moving and adding 240v and 120v new circuits. If you have questions, It takes forever to return your call. I would stay away from Micah and Paradise Restored unless you want to be taken advantage of. ****Run and use a different company****"

It's a shame I didn't check Yelp for reviews. Somehow the sites I found only had glowing reviews. I wanted a master plan and after talking with Micah I was excited to find someone who could deliver and provide suggestions as well as a planting, lighting, and irrigation plan. What I ended up with was a 3D rendering of a deck structure and a few hardscape suggestions. It's nice but not worth $4,000.

I asked for a bid on the structure and was told after 6 weeks that none of the carpenters had responded and that my husband (who is a contractor) should take a look at it. He did and was not surprised to find that none of the subs responded. They were supposed to bid off a rendering that had zero detail. Pretty sure an architect would also need to be consulted and possibly permits.

Quite complex for a deck and covered structure bid. I just feel swindled. We were really impressed at first but so disappointed with what we received. Turns out another friend had the same issue with them just providing a rendering but they were smart enough to pay with a credit card and disputed the charges when Paradise Restored wouldn't call them back. Do Not Waste Your Time or Money Here!

Sorry I definitely don't recommend using this company for landscape design. Our entire project took over a year to complete with very poor communication and planning. At the end of the day we were pretty happy with the results, but the management of the project was terribly frustrating. So I originally contacted Paradise Restored to have our backyard redone last July (that's 2015).

They just completed the project 2 days ago. Our backyard is fairly small but we basically had them build a deck, redo the grass and plants, pour concrete steps as well as a concrete pad for a hot tub, and have an electrical company affiliated with them install the electric hook up for the hot tub. The project was poorly managed and we never quite knew when things were going to happen.

They use a website called builder trend which is theoretically supposed to provide updates on project dates, but only a few dates were written in. The concrete was not poured correctly and although it wasn't a huge deal, I think it just spoke to the poor communication. Additionally, now that some plants are growing larger I feel like the landscape designer just haphazardly threw plants in, rather than actually creating a design.

Overall I'm pleased that we have a great useable yard now, hence the 3, but the process to get here was frustrating to say the least. From talking to friends it sounds like everyone I know who has hired contractors have faced similar frustrations, so perhaps its just emblematic of contract work. Either way, I'm sad to say I can't recommend Paradise Restored.

I would not recommend anyone else to landscape your yard! I interviewed a couple companies before deciding on Paradise Restored. Their pricing was pretty much in line with the other companies, but what stood out about them was the type of conversation we had. My original vision was WAY outside my budget. They talked with me about different cost saving options and comparable finishes with the same feel for much less expense.

I felt as though they were on my side to save money rather then trying to "sell" or "shame" me for a bigger paycheck. John Burngardt, my project manager, was not only friendly, but very responsive. I always got a call back the same day. All my concerns were resolved quickly and questions answered clearly. The end result is better than my original vision. Thank you Paradise restored for a great experience, and wonderful back yard!