San Diego Pond & Gardens

Always have SDP&G do my pond cleanout Marcos came yesterday -- he was on time, listened to all my instructions and followed them to the letter. He was efficient and thorough. The pond looks beautiful like new. In addition he was friendly and respectful. Gave him a tip because he deserved it Kaity at the store was equally efficient and always has a cheerful and helpful attitude. I always know I'm going to get my money's worth Jim P

Staff is very helpful and friendly. Got some inexpensive plants and free advice.

I had a particular item and need that they met. More than happy with the price and service. I would definitely go the extra mile to get there.

The staff here is very knowledgeable about ponds. We appreciate all of their help. Great variety of supplies and they can order something in if they don't have it.

I needed help with plants for my first tiny little pond. The staff here was extremely helpful and patient. They helped me puck the right plants and explained how to care for them. Very happy with my little pond!

My house came with a pond in the back yard, and the fine folks at San Diego Pond & Garden have been a terrific help in keeping it in shape. They've done both regular cleanings as well as a major rebuild when I found that the liner hadn't been installed properly originally. Everything since then has been going swimmingly. Everyone I've worked with has been punctual, professional, and all-around pleasant to work with. They've my first and only call for all my pond needs since 2017, and I look forward to continuing to work with them for the foreseeable future!

Very knowledgeable staff will guide you to your dream garden water feature. They sell fish and all fish supplies in addition to pond liner, pumps, filters, water piping, fittings, etc.

My wife and I came to find some waterlily plants for our pond. The outside landscape where they keep their fish and plants was beautiful and well-maintained. The inside section of the store was well-stocked with essentials for pond maintenance and care. What was most impressive was their selection of Koi and goldfish and how healthy everything looked!

Equally impressive was the friendly and knowledgeable customer service we received from (i believe his nam was) Jacob. Unfortunately they were sold out of waterlily plants, but I can't fault them for that because it was off season. We ended up buying a different kind of plant because it was so beautiful and lush-looking. We also bought two goldfish, which we weren't expecting to do, but they looked so healthy and vibrant we couldn't resist. We will definitely be back.

I go here for all my pond needs. Staff is knowledgeable and have always been very helpful. They have also come out to my home to help with any pond issues at reasonable prices.

I contacted them to help me get a estimate on helping me setup a new pond. They were very helpful and set a appointment very promptly.

We appreciate Bryan getting us on the schedule to address our fountain issues. Nathan, the service professional, was on site for our appointment on time. He did a great job with the maintenance of our fountain. Nathan also instructed us how to best keep our fountain algae free and our screen flowing. Thank you, San Diego Pond and Garden.

If you have a pond or plan to come here first. They have everything you need and the experience to guide you in the right direction to your pond goals. Their fish are beautiful and of the best quality. Their plants are top notch as well.

This was our first time visiting. We were greeted by the employees, and the store was nicely organized. We were able to get the supplies we needed, and their koi tanks were nicely stocked and very clean. They had a good selection of aquatic plants. This place will be our new go-to place for pond supplies.

Absolutely joke. After 3 weeks and 8 phone calls from Bryan and Steve, who refuses to even look at a my pond. They asked for pictures and they wanted to charge $358.00 to take a look. They can't be bothered to even drive to my house. $80 an hour with a minimum of 2 hours to clean the pond then they wanted another $99 an hour to quote me what it would cost to fix it. This is all without seeing it in person. Terrible customer service. They act like they are above you. Just a joke.

I have trouble finding my uv pond light. This place always has it. Last time I was there, they had these beautiful Lotus plants flowering. Just beautiful. Anyhow, once I needed a repair on my light system. It was leaking. Thanks to their guy I'm back in business.

San Diego Pond and Garden has a well stocked store and if they do not have it are more than willing to order the proper equipment to meet your needs. I have used them for several years for repairs as well. Recently I had them build a new pond from start to finish. I am very happy with the end results. The owner listened my ideas and I am very happy with the results.

Customer service at its best! For anyone who has a outdoor fountain, pond, or water feature this is your one stop shop. From the welcome, to the deep expertise, and reasonable prices for on-site repairs, you cannot beat this place! If you initially bought water pumps or fountain fixtures from Amazon or China, you can bet that you will need to come and replace your purchases with quality products guaranteed to last you five years.

Still the best Pond and Garden shop in San Diego. Steve is masterful in his craft. My top choice.

I was having problems with the pond equipment. Steve came for a consultation and pointed out the problem quickly. I look forward to having the equipment running soon!

I really like the new (well not that new) location. More open and inviting. I wasn't always pleased with the service long ago but I gave it another try and was very happy I did. Very helpful and answered all my questions and gave me guidance on how to clear up my pond.

The staff there were very helpful. My only complaint and reason for the 3 star review is that the prices for fish were posted but not honored by the staff. There were signs that showed the regular price and the Autumn Sale price. I had mentioned this to the young man working there. He said yes the sale prices were good. I said Oh good, I will buy 6 fish.

The girl came out and helped to catch the fish my wife and I picked. I went in to pay for the fish and was surprised to find I was paying the regular price for the fish. Had I have paid the sale price I would have saved anywhere from 30 to 60 dollars. I asked her why I was being charged the normal price and not the sale price. She said that the sale was over last weekend.

I was very nice about it but told her she should be honoring the sale price since those prices were posted on about 4 or 5 signs outside. I explained to her that they could get in trouble for false advertising. Rather than arguing with her I paid the regular price and writing this review. I save my energy for bigger battles. Sometimes I feel the elderly are taken advantage of. This is one of those times. I probably won't be going back there.

They were vey helpful in guiding me through the process to setup my pond. I was give some guideline in building my pond and if I have any questions I can call them to request more information.

Steve came out to consult on the koi pond we inherited when we bought our new house. He gave me a thorough walkthrough including instruction on pond maintenance and how the equipment works, and answered all of my questions. We look forward to a long relationship with this company.

Pond Clean-Out and monthly maintenance. The San Diego Pond and Garden team was safe, professional and has answered all our many questions over the years. They have provided exceptional care and guidance of our Koi and turtles. The Koi and turtles are so happy now and we are happy to be able to see them again. We have been with this company for over a year and they have provided exceptional service and stand by there work. We feel safe with the team that is San Diego Pond and Garden Thank you Jeff

This guy is something else! Showed up at my door demanding payment for a job incomplete! Not what he himself sold me I had reached out for months after some work was done by his son. I NEVER received a single call from them. Dissatisfied with how I was being dismissed I withheld payment expecting a call. Work was performed last June, He showed up on my doorstep accusing me of trying to not pay my bill beginning of March Having been in business myself, I would have reached out a long time before he did.

His demanding and accusatory demeanor and demeaning speculation it was myself holding up payment I did not intend to pay, I agreed to pay him for the parts he billed me for and when the situation was resolved by his own commitment I would pay the balance for labor. After writing him a check, for almost 2 thousand dollars, owing less than 600 dollars I noticed I was charged 320 dollars for a pump I did not receive.

I reached out to Steve again and in getting a major blow off. He never intended to make this right or I would not still be waiting for resolution here another 30 days. Beware! Not much for integrity. However, he has been paid for an incomplete job less 280 dollars now that I paid for material not received

San Diego Pond & Garden has a lot of 5 star reviews, this one is specifically for Justin, who came out several times to resolve an issue we had after having a new pump & UV unit installed. An extremely hard worker, he enthusiastically and patiently explained the issue and how he planned on resolving it. He explained exactly what he did and our waterfall is up and running and running cleaner than before. This is an exceptional company with great people!

I have used San Diego Pond and Garden before to clean my pond. They did a great job before and a perfect job again. Ryan worked hard to catch my fish and keep them safe. One even got caught in the cave and he patiently and calmly got it to back out. He was thorough and engaging. He worked hard and didn't mind that we wanted to help. He arrived on time and got right to work. Also the store is as great place to get you pond supplies. They carry all the brands we typically use.

Oh my gosh I had so much fun at this store. We're looking at putting in a little water pond. Something small with a little water Lilly out two. They were so nice and so helpful. We spent at least an hour in there with them. I had fun playing with the koi. The little white one has a pretty fantastic personality.

I'm so happy with the service we received! Very professional and they do great work. I would definitely recommend this company. My fountain needed so cleaning after a recent house renovations and rainy season left out fountain with some major TLC. San Diego pond and garden was there to help Get our fountain up and running and looking like new!