Malibu Canyon Landscape & Maintenance

Thank you for your feedback Ms Williams. MCLM has done some research and you purchased your tree in Aug 2018. Our records show that our Arborist, John came out to meet with you about your concerns Fall 2019. Unfortunately, you contacted our office after the warranty had expired. At that time, we were more than happy to come out and re-stake or replace your tree at a cost that you were not interested in.

Our 90 day warranty on plants and trees is based on workmanship and on the initial quality of the plants. We do not cover acts of mother nature, plants that do not have an adequate automatic irrigation system, pest or animal damage. Thanks again for your feedback and we apologize for any inconvenience this has created for you.

I paid $550 for MCLM to plant a 24 inch box tree in my front yard. One year later santa ana winds blew the tree over. They didn't give the tree any support besides the one small stake the tree came with taped to its trunk. I called when the tree blew over and was told they could come look at it in a couple of weeks an give me an estimate to fix it. I voiced my concern over them charging more money to fix something they did incorrectly the first time. I never heard from them again!

After reading through the reviews of this company I definitely no I am not alone in my opinion. It seems if you hire this company to do hard scaping you will be happy and if you are an out of state landlord you will be completely scammed. We are local landlords so our experience is a little different. This company was maintaining a house we purchased as a rental.

Their maintenance monthly fee was more than double market rate so we cancelled service. My husband and I somehow both paid the same invoice for the last month of service at this property. The company cashed two checks from the same bank account with the same names on them for the same amount on the same day. Any honest, detail oriented person would've noticed our mistake and called us.

The woman in the office cashed both checks. When I saw both checks clear our account I figured it out and called her. She basically told me that my husband and I writing to checks for the same invoice was not her problem. She didn't even think she needed to refund us! She said her company's policy was no refunds! I told her that

Malibu maintenance does a farely good job of maintenance if cost isn't a consideration, but you can find others that will do as good a job for half the price. However, their installation branch was gravely disappointing. For instance, it cost us two hundred thirty dollars to have four Five gallon lanatas planted! One of their workers, Pedro, did such a terrible job of fashioning a trellis that we took it down ourselves.

We should've learned our lesson, for the same man did our drip system on our hill for sixteen hundred dollars that looked like a drunkard threw spaghetti everywhere. We hired another company to redo it. The manager of the installation team, John Flairty promised plants and trees that afterward 'he couldn't find' so, without our consent he replaced them with whatever he could get, all at unrealistic prices. Getting him to come out to discuss his work took several emails and calls until we finally gave up.

The experience literally brought my wife to tears. Finally, she was so distraught that I was left to pick up the pieces. Fortunately, we've found another company that does high quality work for a fraction of the price so before hiring Malibu, do yourself a favor and see what else is out there, I think you'll be surprised at what you can find for a fraction of the price!

We rate MCLM with 10 Stars if Google would allow. MCLM was fair in pricing and workmanship is exceptional. All visitors to our home remark that our patio with raised planters, which provide additional seating for social gatherings, are stunning in design and execution. Do not hesitate in contacting MCLM as you will be pleased on how easy they are to work with. - Frank B. Real Estate Broker, Thousand Oaks CA

Scott, Roberto and their crew have a reputation about town for being a fabulous landscapers. We decided that our frontyard could use a nice facelift. The design included sod, colorful flower beds, an assortment of trees and some beautiful malibu lighting and what a change it has made to the front of my home. The MCLM crew arrived on time, created a design that we could maintain, and we were most impressed by how quickly and thorough they completed their work each day.

MCLM did extensive new home landscaping work for us in 2004 and they were fantastic. Their design was creative, the work was reasonably priced, they completed the job on time, and we highly recommend them. They also did work for our HOA that continues to be a highlight of the development.