Atlas Tree Surgery

Critical: Professionalism Apparently they will tow your car if it's in their way. The warning they provide is a piece of paper taped to a car window. But when that person moves that car there is no signage to keep another car from parking there. Then they tow your car and you pay. Real classy!

What a great crew! They came over on time and were at it before I knew it and did an amazing job. The best part is when they left you could've almost not told they were there. knowledgeable and professional about trees and how to make sure they survive and thrive.

Wow can I just say Atlas, team, and especially Nicholas are all AMAZING. Super responsive especially if you're having a tree emergency. They're quick and understand the urgency. They work with your budget and honestly they're how suppliers, vendors, or contactors should handle business. We used them last year and a few times just this year alone and don't regret the decision at all. Highly recommend.

I am very satisfied with Atlas Tree. They got me a proposal quickly. Honored a few requests I had. Showed up on time. Kept me posted along the way with calls and pictures. Finished one day early and came in under budget. What more can you ask for? Thank you Jennifer! Job well done.

Received a $12k quote from Jennifer to remove a large oak tree. She also promised to send us detailed information on how we go about getting a permit to remove the tree. Long story short, after we received the very high bid we never heard from her again. Sent multiple emails, had questions on the bid itself, etc. Complete silence. Disappointing and a complete waste of time. Call anyone else in town - there's a lot to choose from.

We are delighted with the high level of service and expertise Atlas provides! They truly care about our trees! They've been excellent communicators as well! Thank You Atlas! Service: Tree trimming & pruning

Excellent service. I've had work done on my property by a few different companies and I can't say enough about how impressed I am with the service and skill that atlas brought to my project.

Very helpful working around my schedule did a great job efficient professional I would definitely call them again.

I'm sorry I can't give them no stars. Contacted Atlas today to get a bid on a tree in our neighbor's yard that is causing root damage to our property. They flat out refused to come out for a bid without expressed permission from the tree owner. We explained that we were helping the neighbor to obtain bids and called Atlas specifically on the advice of our attorney.

They still refused. What we didn't tell them (and shouldn't have to) is that we planned on helping to pay for removal. A bid would not require access to the neighbor's property, either. We have had 3 other tree services come out with bids and none of them denied doing so. I would never use Atlas and have informed our attorney that they shouldn't recommend them either. This is a big job and could have brought them big business. Oh well. Too bad for them.

Critical: Professionalism, Value What crooks! They give estimates of almost $1,600 while other local companies give estimates of approximately $500. NO KIDDING! I just about passed out! I do NOT recommend "Atlas".

Outstanding! *Wednesday - Same day response to Yelp request of for estimate *Thursday - Next day estimator visit at my convenience. Price is reasonable and we're good to go *Friday - Five man crew on site for removal, about 1-1/2 hours total. Cleaned up the site and prepared for stump grinding. (Quite impressed with the professionalism of these guys. Personable and knew what to do without complications.) *One week later (today) - stump grinding complete and site is clean and ready for new foliage The casual reader may look at the attached images and go "Well, it looks like a small tree. What's so impressive about that?" For sure, it wasn't a messy mulburry or a towering redwood, but these guys came prepared to remove what I needed removing. If I had any more trees to trim or remove, they'd surely get my business!

When you drive down the road and you see the "Atlas" vehicles all over town. Lots and lots of them. I called the company based on the assumption that they might be the best in the business. Just remember you guys, sometimes, quantity isn't better than quality. Let me be clear that they do not remove the root system. Yes, they will chop your tree down and do a mediocre stump grinding.

They actually left a significant amount of my stump later to find out. After what I thought was crystal clear communication that I wanted the uprooting tree level and flush with the side walk. That was explained before I agreed to the estimate. After plenty of reassurance from the company, I agreed to move forward. Fast forward and to make it short and sweet, I live within the city limits of Santa Rosa.

The tree was removed because it was uprooting, it destroyed my drip system and began to destroy sidewalk. The call to Atlas was made, they came out (weeks later) to look at this hearty tree that was later identified as a Bradford Pear. It took 6 weeks to get on the schedule. That was fine, I was patient. Fast forward to tree removal day, I left a note for Atlas and tied to the tree to clearly communicate again, that I wanted this uprooting tree flush with the sidewalk.

That didn't happen after I was reassured it was prior to accepting the estimate. I called, sent photos and they were so kind to send someone out again to look. They never got back to me. A week later I was still trying to follow up. I was able to finally make contact only to be told, "ohhh. we don't do root systems, you need an excavator" Let me remind you this was a very very small tree, maybe 25 or 30 ft tall at max.

It was like a park shrub. Excavator. LOL. So they pretty much told me I was S.O.L. Fast forward, I went to Friedmans for an axe and went to town on the root system. 3 hours in, I made great progress until I hit stump. The significant amount of stump that was left behind. I was cool up until this point. Now very frustrated, I went inside and called another local guy. 1 guy, he answered his phone immediately, came out for an evaluation the next day, and finished the job in less than an hour a couple of days after that. He said he has to clean up after Atlas all the time and this isn't anything new for him. Long story short, just remember you guys, quantity isn't best over quality.

Called to schedule an estimate, the estimator showed up on time, and then it all went downhill once I received the bid. While I understand labor is built into estimates, removing services shouldn't make other components of the bid go up IMHO. If that's going to be the case, then you should either have a separate line item for labor or separate bids if the customer is unsure about certain aspects of the project scope.

In my case I wanted tree pruning and 2 trees removed. When the bid on the latter piece came back as 2x more expensive than my landscaper quoted, I requested a separate one for the pruning. The cost went up on that piece and now Atlas has someone who isn't afraid to say that their pricing model seems less than upfront. Luckily I got another bid and the price was 1/3, so do your homework and call around before going with the 1st quote!

Incredible people doing work they love here. Happy people make great work! Awesome customer service- they have taken care of trees for me for years. They do removals, planting, trimming and treating. Highly recommend!

We have huge Cypress trees that needed a solid trim and this crew delivered. Jennifer the estimator was fantastic and very thorough and thoughtful in her assessment of what we needed to have cut. They didn't take so much as the tree would suffer, yet they trimmed it fully and we are really happy with the results. We dealt with two different crews and they both were professional and careful with the surrounding lights, fences, ect. Thanks so much to Atlas Tree!

The crew was terrific - very knowledgeable. Got right to work and were finished ahead of schedule. Atlas has done several jobs for us in the past and have trimmed this old oak many times. They tried to train the big branch up and away from the house, but it just got too big and needed to be taken off. Thanks Atlas!

Critical: Professionalism Employees on they're hi horse! Working for another contractor in close proximity to atlas I have seen alot of unprofessional behavior from they're company. I wouldn't recommend them. It's all bells and whistles.

Had new roof was installed on my Santa Rosa home. Storm with high winds and rain arrived next day. Friday, an old 40ft Locust tree in my front yard started to uproot and began leaning. I randomly called Atlas Tree & Landscape at 4:45pm. They immediately sent out a tree expert to check it out. He said the tree was dying and may come down on my beautiful new roof if another wind storm hits.

He gave me pretty fair estimate, even though I think it was technically an after-hours emergency service call. The crew arrived the next morning (Saturday) at 7am and cut down the tree at 8am. They ground up the stump, cleaned the site and hauled away the debris. Very impressive. I highly recommend Atlas Tree & Landscape. A++++

I love Atlas Tree & Landscape! They are responsive, friendly, prompt, and are committed to exceptional service. The team is not only friendly but covid compliant, and they clean up perfectly after they are done. My trees are healthy and look great. Atlas is more affordable than many of the Sonoma County competitors out there. THANK YOU, Atlas! You have made a loyal customer out of me!

They did a good job. But after requesting twice that they give me a date and time, I got a call from my wife saying that the tree service was there and wanted to work. I told the guy that we didn't have an appointment and the tree in the back is supposed to be pruned in January. He apologized and said it was the 2nd time that day the homeowner told him that they hadn't received a scheduled time.

This single mom is thrilled. A couple grand is a lot of money and I was nervous. I spoke with 5 different tree companies- some didn't bother to call back, some recommended stuff I didn't need. Atlas sales guy was knowledgeable and didn't attempt to upsell. Then the actual laborers were amazing, nice, explained every step. Seriously recommend this company.

I have nothing but good things to say about Atlas. We hired them to trim some trees that were encroaching on the electrical service feed to our house and to woodchip several large piles of brush we had accumulated. Their price was competitive; both the estimator and the project leader were friendly and professional. They asked several questions that the other tree companies didn't, to ensure they didn't damage adjacent landscaping plantings and hardscape.

Everyone wore masks. They confirmed that we were happy with the work prior to departing and did a thorough raking of the areas under our brush piles, which was a bonus I hadn't expected.

Had them trim my tree that was hanging over my roof and also to trim up the tree I asked the person who was trimming the tree if they could trim up some more and he said if I did anymore it would be bad for the tree. Did not make sense as there was very little work he did Well 6 months later I have to hire a tree trimmer again And out 1K All the tree service companies said he was wrong my tree had plenty more Trimming that was needed Even my good friend who owns a tree trimming service in Mtn. View also said they Atlas was lying to me so that they did not have to do anymore work Beware using Atlas

They were prompt and quick. Did did a wonderful job with removal and cleanup. When we ran into a snag getting the stump removed because of a office error, it was corrected. It went from having to wait 10 more days on top of the 5 days we already waited. The owner paid an employee overtime to come in on his day off and they completed same day. Needless to say we were happy and we tipped the employee for coming on his day off. He did a great job.

If you need tree trimming or major landscaping done, Atlas Tree & Landscape is excellent. I got four quotes and went with them because they were recommended by a local Sonoma based company. They are very professional and we have very big trees, their price was on the med/low end. I had four guys and one gal at my house from 8AM until 5PM all working with chainsaws. It was a long, hard day but, saw nothing but smiles from them. They cleaned everything up and it looks even better than I hoped. Super nice crew! https://www.atlas-tree.com

We contacted several companies to get quotes to remove our HUGE palm tree. Atlas had the best communication by far. Also one of the best prices. Being able to do everything through email was a plus. They were quick, friendly and did an amazing job!

This was a great experience with Atlas. I had five giant older eucalyptus trees that needed to be removed for fire safety. It was a big job, and Atlas was perfect in every way. They communicated well, showed up on time, completed their work professionally, and cleaned up after the job. It was a five-star experience in every way. Highly recommend!

By far the BEST tree service I've used! Prices are excellent, crews show up on time, do amazing work and leave the premises cleaner than when they arrived. I'm already on the books for next Spring. This company ROCKS!