Greenwood Creek Landscaping is a complete-service design-build and installation landscape firm. Greenwood Creek Landscaping did a great job with our site design, tree planning and installation.
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Reviews (10)
Andy LaVoie
Jun 19, 2022
Vicki Dedrick
Jun 12, 2022
I contacted Greenwood to redo my whole front garden. Theresa came to my house for the original consultation. She seemed rushed and made it clear that they were very busy. When I received the proposal there were no drawings of how the plants would be arranged. Just a list of plants and cost. When I ask for the drawing I was told they don't provide that until after I agree to the work.
They also told me they would not warrant their plants or service in my neighborhood. When I questioned them about the drawings and the warranty, or lack thereof, I was told to "consider the proposal withdrawn"!
They also told me they would not warrant their plants or service in my neighborhood. When I questioned them about the drawings and the warranty, or lack thereof, I was told to "consider the proposal withdrawn"!
Julie Ripple
Jun 10, 2022
Buyer beware. Purchased 3 shrubs approx 45 days ago. Immediately planted and maintained. Honestly noticed when planting the one shrub it looked a little stressed than the others but thought give it a try as Im not new to gardening and figured it would work out until it didnt. No worries right. Dig up the plant as well as my receipt and head over to Greenwood. Met sales guy and was immediate shown a replacement and ready to throw it in the truck until the guy says we need to settle up as I find out that they have no warranty. WOW.
I understand your small and local and you dont have the advantage of the big box stores who by the way have a 1YEAR guarantee (Think before you buy). Also just check but there are a few other options close buy that give you a warranty thats long enough to insure the plant is not diseased. As far as customer service goes.12yds of mulch per year and some plants here and there and the polite but condescending help was still short sited enough to lose a customer. Lesson learned.
I understand your small and local and you dont have the advantage of the big box stores who by the way have a 1YEAR guarantee (Think before you buy). Also just check but there are a few other options close buy that give you a warranty thats long enough to insure the plant is not diseased. As far as customer service goes.12yds of mulch per year and some plants here and there and the polite but condescending help was still short sited enough to lose a customer. Lesson learned.
Andrew Solomon
Mar 14, 2022
Laurie Jones
Apr 12, 2021
Renee Lc
Apr 06, 2021
I'm super disappointed with an experience I recently had. The owner Theresa helped me pick out two trees, $150 each. I asked the difference between the trees I was buying and a similar tree that was twice the price, and she said "they're different trees." Theresa rung me up, I paid in full, and we scheduled delivery for the next day. In the morning she called to say the price I'd been charged was wrong. the trees were supposed to be $300 each!
It's not like I had an associate helping me, this was the owner ringing up her own inventory. I'm a business owner myself and I would NEVER make the customer pay for my mistake. (Although I doubt it was a mistake, she was trying to get more money after she had our credit card.) I canceled the order. It's really unfortunate. we have close to 20 acres we wanted them to landscape but this experience was a total turn off. Not an honest business :(
It's not like I had an associate helping me, this was the owner ringing up her own inventory. I'm a business owner myself and I would NEVER make the customer pay for my mistake. (Although I doubt it was a mistake, she was trying to get more money after she had our credit card.) I canceled the order. It's really unfortunate. we have close to 20 acres we wanted them to landscape but this experience was a total turn off. Not an honest business :(
Carol Edwards
Mar 08, 2021
Greenwood Creek Nursery has installed my front paver sidewalk and entire landscaping at my remodeled house 6 years ago and it still looks AMAZING as ever. Theresa knows her plants and they have a HUGE selection at their establishment! You will never want to go to Home Depot or Lowes again, once you come to this nursery! Their prices, selection, and SERVICE are better all around!
Denise Wesolowski
Feb 27, 2021
Karla Altamirano
Nov 21, 2020
I was so happy going here and walked around and picked out $300 worth of plants and when it was time to pay, the owner was not pleasant at all. There was a price difference on a plant I got. The owner, that was at the register blamed the other shoppers for changing the price but it did not look like that had happened. She was not nice. The lady helping was nice.
Helen Petersen-Venters
Feb 23, 2020