Stephen A Roberts Landscape

Steve and his crew have always done stellar work for me at my home. I have had landscaping redone, spring and fall cleanups, lawn and sprinkler system redone, and landscape lighting installed. They have always been responsible, professional, respectful of what I wanted done, cleaned up after themselves, and work was completed in a timely manner.

I had an 11am meeting set up with Stephen to look at a commercial job that I was interested in him doing. He was aware I was driving from 4 hours away to meet him. At 11:20 no sign of him, so I call. At first, he didn't realize who I was, then said okay, I'll be right over. When he finally arrived, at 11:30, I simply said "not a great way to start a relationship " to which he turned around, waved, got in his truck and left. Clearly unprofessional but also just plain weird

They did an amazing job on an air conditioning pad and retaining wall in our back yard. So good that I'm having them quote me on more work. They also cleaned up the work area, graded it and spread grass seed down.

Contacted Steve to move a shed. He came to see the project and he gave me a fair quote. Communication was a bit of a challenge sometimes but he did excellent, professional work and his crew was nice also. Work completed in a few hours on 7/14/20. There was some damage to my lawn but he told me this might happen and it was to be expected, not really worried about it. Workmanship: 5. Communication: 3.5. Professionalism: 5. I would contact Steve for future projects and would recommend him to a friend.

We were so happy to find Stephen after we called 5 other companies trying to get a quote for redoing the hard scaping of our pool side. Stephen gave us a very reasonable and accurate estimated price and the actual cost is right around the estimate. His work crew is very professional and efficient. During the process, Stephe proactively communicated with us to make sure everything was what we wanted. The hard scaping was beautifully done and was what we expected. We highly recommend Stephen!

I'd like to leave a detailed review of my experience working with Stephen A Roberts Landscape. I was assigned Steve Roach to work with my own design ideas and make my vision come to life. There was a lot of back and forth with revisions to plan my compact backyard space. I found some scaling issues with early design iterations so I worked off Steve's plan and made adjustments so the plantings had room to grow. Steve recommended lots of plantings that I sifted through.

I suggested replacements for the ones I didn't love and he made the changes happen. He was professional even though I asked for many changes throughout the early planning phases. Once work began, things moved along quickly as my backyard was fully transformed. A delay in pavers held up progress on the patio for a while but it wasn't their fault as the manufacturer couldn't handle the demand.

The patio did turn out beautifully and exactly how I wanted it. The crew was kind and helpful and installed my pondless fountain I purchased for the project. The aforementioned delay did allow some of my plants to dry out during their care for them. They admitted they weren't properly irrigated and the delay allowed them to wither. They claimed they would replace them if they didn't recover next year but I was still disappointed that my new hydrangea tree flowers had all dried up.

A few of the perennials were also very tiny and barely noticeable but most seem healthy now. I was actually disappointed in the volume of plantings as I had a lot of beds to fill and I prefer a dense, filled in look. I spent over $1000 on my own nursery sourced plantings to make it my own and really fill in the beds with colors. The larger trees they sourced looked beautiful and I look forward to seeing them mature over the years.

I would have never been able to plant trees that large myself. To shade my new patio, I had ordered a pavilion kit from a pergola kits USA. Steve claimed it would be possible for the crew to assemble based on the instructions. They gave me a time estimate and quote which seamed reasonable and saved me having to find someone else to assembled it. Unfortunately, upon starting this unwieldy kit it became evident this was not a simple 2 day project. Frank worked very hard to solve the logistical problems of this part of the project with the help of me and the rest of the crew.

It took far longer than I was initially promised but he clearly put lots of thought and care into doing it the right way. I recommend finding a crew that specializes in construction for any job of this scope because this crew lacked the equipment and manpower to make it happen in a reasonable amount of time. The bill for the labor and construction portion was very high due to this. Overall, my impressions are mostly positive.

This is my first ever landscape project as a new home owner. The crew was great and everyone was professional. I would recommend working with them if you have a larger budget and want care and quality put into the project.

Stephen Roberts designed and executed a large and complex landscape project at my home in Longmeadow in the spring of 2020. We wanted to replace almost the entire front landscaping of the house, but we did want to keep some shrubs and plantings in the back and have him work around a large deck project. He had a blank slate in some areas and some tight (owner specified) constrictions in others. Stephen was extraordinarily knowledgeable about what plantings would work in different situations.

He worked extremely well in concert with other contractors and two months in, the project looks fantastic. We threw a few curveballs at him along the way which he handled with ease. His crew was solid, he was in budget, and the outcome has added a great deal of value to our home.

I have had the privilege of working with Stephen and his company for the past 7 years on a professional basis as a partnering employer for my nonprofit. He has the biggest heart of any employer I know. I have also had his company work on my landscape for the past several years. Every year, I chip away at a small project and Stephen is the first person we think about to help us make our home our dream home. He's professional and has a great sense of humor. I certainly trust Stephen to help us make our dreams a reality. Thank you

Steve is an incredible person. He hired me 5 years ago when I first came to US and offered to stay at his house. He has very strong and experienced crew, who will get the quality job done fast. I definitely recommend this landscaping firm to anyone!