Kunco Landscape Design & Maintenance

I feel like they do good work, well fire there most part. pending on what's getting done and the crew you get. But the boss is a good understanding dude. He will do whatever her can to help you out. A little understanding goes a long way. I think you as a customer would be happy.

I've signed up last year in december for lawn care services for Summer 2022, Signed the contract Proposal, and even put down a payment for it to be started, just to be told that "My Name isn't in the Database". If i would have never called, no one would've most likely have got back to me. then when i do get a hold of someone on the phone, you tell me to send you an email of the contract. i do just that and NO response or call back. the communication, the management, and whoever is suppose to handle who signed up and whose in the database is horrible at their job. i feel like i've been scammed for making a payment for this Lawn Service to be started, just to be told that there is no information or anything in your databases. i've tried to give this service a chance, but for this to happen and to see many of these reviews experiencing similar to what i just experienced, i don't recommend it at all. and please be my guess and respond, since you can't respond to people's calls & check your emails. and even when that does happen, it's always someone on the phone being rude for whatever reason. sickening.

We are very pleased with the landscaping and Spring clean up provided by this company. We first met with Misty, who was attentive to what we wanted and relayed this information to her staff. Kunco Landscaping exceeded our expectations by delivering the quality landscaping service they promised. They employ people who are professional yet friendly. They did a beautiful job of getting our yard ready for spring/summer. Overall, we could not be happier with this landscaping firm.

We've had a contract with Kunco for plowing for 3 years now but I cancelled today. The first two years they were great but service fell off a cliff this year. They didn't show up until 24 hrs after major snowfall, I was charged double rates multiple times for snowfall over 6" when the National weather service shows less than 3" accumulation and I was charged for plowing twice a day when they definitely only came once.

The first two years they plowed well around my truck and didn't pile snow in front of the garage door. This year snow was stacked almost 1' high preventing us from getting our other car out of the garage and only about half of the drive was actually cleared. I really don't know what happened between last winter and this year but I feel robbed. Tried to resolve the issue with the office staff who can only say "we bill based off the route reports". Clearly their reports are incorrect but they don't care. I have never in my life taken the time to write a negative review of any company but I am so disappointed. Beware.

Kunco is a very unreliable company. Our community uses them for both landscaping and snow plowing. Their work is sub-par and sloppy. Unfortunately we have 1 more year to go on their contract. Many of our residents have purchased their own lawn and snow removal equipment because sometimes Kunco doesn't come or if they do their workmanship is so poor that homeowners redo it. This is supposedly a maintenance free community but with Kunco involved it is anything but. Save yourself a headache and avoid them. 11/11/21.

I loved working with Misty at Kunco Landscape! She spent time with me going back and forth about design and plant selections. I was super particular and she was so kind. I am super happy with how our front yard turned out.

We have used Kunco for the past two snow seasons and have had wonderful service. Recently our business added in landscaping that the landlord handled and needless to say did not do very well. Misty and her team went above and beyond when they came out and brought our showroom landscaping back to life. Her and her crew of Freddy, Jose and Jose did an outstanding job. I will always refer business to these guys!

Our experience with Kunko Landscapers was wonderful from start to finish. Misty was lovely and very professional. We discussed what my needs were for the space and she made several suggestions. Once we decided on the design for the garden it was completed within one week. The crew was very professional and courteous as well. The plants, shrubs and the tree are very high quality as well. We will call on Kunko Landscaping for all of our landscaping needs in the future. It was a very pleasant experience and the end result is beautiful.

I'd give zero stars, if possible. This year, I decided to hire a landscaping company instead of doing the work myself. I read reviews on Kunco, and decided to ignore the one star reviews and hire them. Misty put on an excellent show when she arrived. She helped me plan and spoke like she knew landscaping. They arrived to do the work (after having some truck problems and delaying three days), and when I got home after their day of work, my yard was BUTCHERED.

I had them remove a large pile of mulch from a stump that was ground up and plant grass, and the mulch wasn't completely removed and it looked like someone just sprinkled one handful of seed on the whole area. There were tire tracks everywhere throughout my yard. I had them trim my weeping cherry tree, and they nearly killed it (it's still sending up suckers because it's highly stressed).

They didn't bring a ladder (even though tree trimming was a large part of my quote) and asked to borrow mine. I asked them to form two circles around my front trees, and both were lopsided, not edged professionally, and had mulch just thrown about. They were to redo my raspberry retaining wall, and I asked specifically for it to look professional and lasting. Misty assured me it would last 5 years.

The wall is unevenly shaped and quite tipsy. It also is about 3" beyond the raspberry barrier (they dug it in the ground, even though knowledge and an internet search would tell you any rhizome plant should have the barrier left about 4" above ground). I called and expressed my distress over the entire situation, and Misty assured me she would come out to visit.

I planned a day off to meet with her, and she called me right at the time she agreed to be at my house and said they couldn't make it today (this was supposed to just be us talking, but she planned to bring the work crew as well). I expressed displeasure and they rearranged to meet with me. She was distraught at the sight of the work and assured me this wasn't the normal situation (July 19, 2021).

They came again and removed the remaining mulch and brought top soil to smooth my yard. They hydroseeded, which grew in extremely patchy in areas and with a large weed that I've never seen in my yard before. I'm sure this is from the top soil they brought, because it's only in the areas they patched. Misty agreed to give me a new tree to replace my butchered weeping cherry (in a different location).

They put bricks around my raspberries, thinking that would keep them from growing (?). I paid A LOT for this service and would NEVER do it again. It is now September 9, and I'm still waiting on my tree and the finishing touches to my raspberry retaining wall. I have never been more displeased with service. I do not want this company back on my property.

We have lived in Millcreek for over 10 years now and have always called Kunco Landscaping for our landscaping needs. Always been thoroughly satisfied. Over the years and thru many projects (both hardscape and plantings) they have truly cared and addressed our needs and made sure the work was done as we requested. Never a problem with dealings thru the office (courteous, prompt return of calls, and professional service). Misty has been a great addition to the company, with her design ideas & types of plants to use & so wonderful to work with. Johnnie (paver artisan) is always a pleasure to have working on our walkways & patios.

Owner made unscheduled stops to check on progress & outcome of the work. He seems to really care about the professionalism of his employees who have always been courteous & hard working.

When we built our home, we hired kunco to take on the landscaping. Worst decision of my life, and thousands of dollars down the drain. First they said they would rock hound. So tell me how I could go through my yard and pulled out hundreds of rocks and stacked them. When I called to tell them, they came and picked up the rocks (without me knowing and hence removing any evidence). Also, they laid hay down then came and hydro seeded OVER the hay!

Grass never took and they tried blaming on washout. They would never give me a time they were showing up, they would just show up and I would come home to work being done! DESPITE them knowing I wanted to be home because we were having issues with the way they were carrying out the company/procedures. I am hoping this review saves a least one person!

I cannot speak highly enough of Kunco Landscaping. Misty was incredible and so, so lovely to work with. She listened to what we wanted and designed a space that met our desires. She even helped us learn how to attend to our space throughtout the season so that we are equiped to make our space continue to look good throughout the years! Two years prior we used a different landscape company - and the difference could not have been more stark. I LOVE KUNCO! Thank you so much for helping us to create a lovely (bee-friendly) space.

Kunco Landscape did an awesome job with our down spouts and rerouting them to another area of the property. This was noticed during an estimate for patio and they truly stand behind in identifying your needs and helping you get them fixed. This rerouting eliminated the water that was standing near foundation and stopped the water in the basement. They were responsive and came back to fill after all the trenches had settled a year later! Excellent service and we will be using again!

These are the most terrible, irresponsible and unethical people you could find the the Erie/Fairview area for landscaping needs. DO NOT hire them. They damaged our water shutdown valve, and now refuse to even talk about it or take responsibility to fix it. They overcharge and rarely call you back and inform you about what they are doing to fix your lawn. They laid down the lawns in our newly constructed community and all of them are half dead. STAY AWAY!

Don't waste your time. I had to call and ask for the quote to be emailed/mailed to me from Damien who's supposed to be the 'Production Manager'. After the quote arrived, I called the office 3 different times with a few questions about the quote. The girl who answered the phone said "hello".that's it. Not "Hello Kunco Landscaping" or similar. I didn't even know if I had called the right number.

All 3 times I was told that someone would return my call and all 3 times I was left hanging. If you want someone professional and who will treat you as a customer, I would suggest you call someone else. I would give them less than 1 star if I could. Oh, and I'm sure they'll reply with something like "We're sorry for your experience." blah, blah, blah. But if they truly believe in good customer service, they would have called me back after one of the THREE times I contacted them.

RIP OFF! I called for an estimate. No date was scheduled for any work. Friends cleaned up the lawn. Got a bill claiming I owed for "Fall Cleanup" when we had only discussed leaf removal. They claim they showed up while we were away on vacation and performed services I never asked for, the property looks the same as when we left, and they want $245!

Horrible service wouldn't call them if they were the last company in the city. Management is rude, employees are disrespectful, they drive recklessly and a danger to the community.