Gerlach's Garden & Feed Center

A Great local place you can trust. I try to get all my equipment from them and have them do the maintenance too. The guys are always super busy because they do such a great job.

I've been working with this crew of professionals for 20+ years. There's no need to go anywhere else. You'll find a wide range of products and excellent customer service.

I called to see about parts availability so I can get my equipment running. Was immediately put on hold. I didn't think it was a big deal, as today is Monday and I know Mondays can be busy. However, I was on hold for FIFTEEN MINUTES. I hung up after that. That is pretty ridiculous to keep someone waiting that long. I understand it gets busy, I worked in small engine shops for 12 years, but I never saw service like this. The customer shouldn't feel forgotten or neglected. I normally don't have any issues here, and I generally have no problem coming here, but today was an exception.

Bought a new house a few years ago along with the Yanmar Cub Cadet tractor that came with it. The three times I've had to have it serviced (it's now about 15 years old) I have no complaints. I feel the pickup/return charge from my home in west Millcreek is reasonable. The rates they've charged me for part and labor also seems reasonable. Each time I ask "how long will it be" they tell me one thing and it ends up being another. - -like quicker!

This last time.the day they picked it up from my house they told me it may be a week before they are able to get working on it. Two days later it's sitting back in my driveway all fixed. My own personal experiences for tractor maintenence and repair with them has been great so far.

Don't take your snowblower here to be fixed. Asked for an estimate before fixing which they did not give. Then they charged $100 to fix a $300 snowblower. When we got it home, the pull cord came out on the first start so we took it back and were charged again. I would have gladly bought a new snowblower if they could have admitted it wasn't worth it to fix. Take your business elsewhere. Seems like they are just in it for the money.

Great place and friendly people for outdoor power equipment, especially Stihl!

I bought a push lawn mower here and have bought parts for other items. They have a large inventory and knowledge. I'm not sold on salesmanship or parts service on the human aspect. Being a little more prompt and positive would help. Otherwise, they had what I needed and made a sale.

Great place to deal with, had all the equipment I wanted and willing to give a good bargain. Knowledgeable and answered all questions. Left fully satisfied. Keep up the good work.

Will never do business with this place again. They picked up a tractor from my home for repair of a part I provided. They gave me a price in the store. When they called me to tell me it was ready, the labor for replacing the part was more than double what they told me. I went to the store to pay the bill and get an explanation. The explanation was totally different from what I was told over the phone, but it was reasonable.

My tractor, which is 15 years old was scrubbed before they picked it up and the driver commented that it looked brand new. I was told it would be returned to me today and I would get a phone call before it was dropped off. I did not get a phone call. I heard a noise outside my house. Upon checking, my tractor was sitting on my lawn and the driver was walking down my driveway.

I rushed outside and saw that my tractor looked as if it had been mud bogging in gray mud. The mowing deck and wheels were covered in grayish/white mud. When I asked the driver why I wasn't called first and why my tractor was filthy he had no explanation. What he said was, "do you want me to take it back and wash it?" I will never do business with this incompetent company again.

Gerlach's has been nothing but helpful, and reasonable priced, for everything I've needed to get my 40+ year old mini bike back up and running. Thank you!