Plant Outlet

Love this place. I always find what I'm looking for and the workers are so helpful.

They are a little high priced on plants that are not so healthy. But on the rest of the plants, they are very reasonably priced.

A great variety of plants! And unlike the box stores the plants look well cared for. A bit disorganized, but that's ok just makes you look more!

Lovely store but they need to learn customer service. I took my granddaughter there and the only person that even acknowledged us was a young lady sweeping the floor and another customer. We spent about 45 minutes there, crossing paths with the employees or owners multiple times. They were busy discussing how many paying customers they had the days before.

Not appropriate in my opinion to discuss in front of other customers. I was going to buy some plants but because of being treated like we didn't even exist, I will take my business elsewhere. My granddaughter is 3 years old.

Great deals at their annual sale (weekend before Thanksgiving)! Houseplants, annuals, perennials, shrubs, trees, mulch, rocks, and more. Staff is very helpful and knowledgeable!

We bought plants last year and some have died. The deal was if any plants die they would replace them. We were like cool! What a safe bet. So we hired them and paid them. Now no one returns our calls. All we want is customer service. At this point after sending this one star I'll send a message to the Better Business Bureau and the secretary of the state about their bad business practices. Hopefully the planet outlet will resolve this before they lose too much business.

Management/Owners must have changed! I've used the plant outlet to service my sprinkler system for the last three years. The service has been nothing but impeccable. Unfortunately, my most recent experience was anything but satisfactory. We sold our house in early spring and I was requesting that they reconnect the system one last time. I called, added my name to their schedule, just like before (April 2021).

No call, no show, nothing! I understand these things can happen, therefore I called again. I was told, sorry we'll be out next week, we'll call you when we're on our way. You guessed it; no call no show. Lastly, I stopped by the store and spoke to a Jennifer. Who again apologized for the no show and assured me they would be out by the end of the month (May 2021). Again, no show no call nothing! I don't know what's changed with this business, but if you need sprinkler service, do yourself a favor and call somewhere else!

So today I went to Plant Outlet to get some berry bushes.oh my goodness! I had no clue they would have so many different strands to pick from! I was greeted by two very nice guys that was helping me and showing me & helping me pick out the best looking blackberry and raspberry bushes. Chris was so friendly and so helpful and today was his first day on the job and I was his first customer of the day!

He was so sweet and kind and I am so sorry but I forgot the other guys name but he himself was so very nice and helpful! So glad Plant Outlet was my first stop to shop for berry bushes and I will for sure be going back when they get some more in stock! Thanks Plant outlet and the guys that helped me out today!

They have so many plants to choose from! And they're very knowledgeable about plant care. I went in today and only got 2 small succulents but I had my toddler with me and the worker carried the plants out to my car for me I didn't even ask! Above & beyond customer service

Variety and selection is the keyword for plant outlet. A modest sized business they definitely have put their focus on having what the customer is looking for. Even when everywhere else was sold out of Jane Magnolias they had them, they also had 2 other varieties of tulip tree available, in various pit sizes as well. I highly recommend Plant Outlet, friendly helpful service, good prices, and excellent selection.

Called ahead inquiring if they sold sand by the bucket and was provided a cost and informed they do. Arrived and informed otherwise, staff on site seemed unsure so before we loaded down buckets of sand, we asked for confirmation Front desk young girl called the manager as he raised his voice rudely and sternly across the walkies and we were informed they sell per their large scoops.

Young girl replied, "that's what I thought but wanted them to hear it". WOW. There was such a lack of professionalism and they don't honor their own quotes. I've been to The Good Earth in Little Rock and will continue my business there. Don't waste your time at the plant outlet, selection is minimal in comparison, and customer service by the owner is appalling.

Poor Service after the Sale. We spent thousands for a landscape project only to find no barrier and weeds after weeds. Sad. I expected more. I just assumed there would be a weed barrier when paying for professional landscapers. When our top quality azaleas died one after one I stopped by the office to ask what could I do. First guy said he couldn't know without seeing. Went back to the office after taking photos of the damage one guy said too much water as I was watering everyday.

Second guy said not watering enough. Started with 6 beautiful azaleas now down to four and everyone of them dying from the bottom. Weeds and dying azaleas I will never go back. Wish they had offered suggestions to help save my plants after spending all that money. Plan to go to County Extension Office for help in saving last 4. All other shrubs they planted in the same bed are doing great. So are the weeds!