Maple Leaf Lawn Care & Maintenance

DO NOT USE THIS SERVICE! Retaining wall looks great, but they charged me $900 for lawn repair afterwards, but the lawn did not come back. After closer inspection, it could not come back because it was covered with stones, rocks, etc. They were supposed to put in 2 cubic yards of dirt, but we only saw 2 wheel barrows of dirt installed. They said they couldn't fix the problem, since they were already booked full for the season, so they agreed to pay $300 for me to do the repair work myself, but then they wouldn't return my phone calls.

I tried calling twice per week, but they wouldn't answer or return my messages. Eventually I talked to the office manager and she said they would send a refund. I waited 2 weeks for the check, but it never came. Called the office manager again and left a message, but it was not returned. I'VE FINALLY LOST MY PATIENCE. So, I want to let anyone know that if everything goes OK, you may be happy with the work, but if it doesn't go well, don't expect a refund or the problem fixed. Don't expect them to call you back, and DO NOT TRUST THEM TO FOLLOW THROUGH ON WHAT THEY PROMISED.

We contracted with Maple Leaf in 2020 for residential snow removal service. They did not show up for several of the snowstorms, were very late for several others, and my husband had to clean up after them when they did come. The front office was very disorganized and non-service oriented. I would definitely not recommend them for snow removal services.

This was our first experience with building our home and everything went great with building until we got to landscaping. The design was beautiful and everyone was great ahead of time until the work began. There was no validation done before work began to see if we needed additional items after the home was actually done. Instead we were provided additional costs last minute because no one validated or even checked our fit on the lot etc.

This caused several additional thousands of dollars needing to be spent in order for work to truly continue. In addition, last minute we were told we needed a significant more amount of dirt without really a reason and when asked to have Joel call us to talk through it took over a week for him to respond. He explained that he was having staffing issues (which understandable) but why to take a week or longer to share that? Overall the work looks ok but all the hassle to get to this point was not worth it especially for the amount spent. I felt like Joel just didn't care about us as a customer.

They were edging and sprayed dirt over my car I had mobile detailer working in the past 3 hours. Called to complain, was forwarded to managers voice-mail no call back no apologies.

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Maple Leaf is horrible from the top down. Their work is horrible, they lie, they charge for work not done. PLEASE listen to me. This company should be out of business! Services: Weed control, Cleanup, Mulching, Sidewalks

Critical: Professionalism, Punctuality, Responsiveness Maple Leaf did not perform contracted services for our condo association, and has not issued a promised refund in over 2 months. The communication is poor and we have not received promised calls or information back, nor the refund. Service: Mulching

Great company. They do a good job at what they do! Lawn care had some nice yards out there, well maintained

Jordan Bussan-Foley from Maple Leaf has treated us with nothing but respect and professionalism. We hired them for lawn care this past summer and our lawn was such a luscious green color. It was so soft and weed free. I highly recommend Maple Leaf and working with Jordan to take care of your lawn care/landscaping needs.

This was the first time we used Maple Leaf and I will think of them for all my future needs! They were so kind from my first phone call to completing the project. It was a very small project, but one that my husband or I was unable to do. I signed the contract and emailed it back to them telling them I would mail them a check. Andrew offered to. come pick up the payment the next day.

I had also wrote the check out for the full amount so Andrew and his co-worker fixed my issue right away. Excellent job by everyone! Thank you so much for great customer service!

Maple Leaf is always there when I need them, nad always gets the job done right.

We had a stone wall rebuilt on the sides of our driveway. The crew left a gaping hole next to the culvert. My concern was that an animal could burrow in and undermine the concrete driveway. I contacted Maple leaf and they were suppose to come out and put in a temporary stone until a permanent stone could be placed in the spring. They have not shown up and it has been a couple months, however I got a bill for a completed job. We have spent at least $20,000 in landscaping with Maple Leaf over the years. They used to do quality work, however I can no longer recommend them

Joel the owner is a good guy. He will listen to your concerns and address them. Worked with some great people and made some lasting friendships. Good company competition watch out

Maple Leaf installed a 220 face feet retaining wall, 600 sq ft Unilock paver patio, and 160 sq ft concrete walk and stairs at the back of our house that slopes steeply towards the lake. It was a tricky job because of the slope. They did an A+ job on everything! The retaining wall is built like Fort Knox: everything was built a little stronger than.

I expected. The paver patio is beautiful. Dalton and Armando did most of the work. They were true craftsmen and paid attention to make sure every detail was done better than I expected. Dalton checked daily to make sure of it. They worked hard every day, and had all the equipment, know how, and tools to do a fantastic job. I highly recommend Maple Leaf to anyone doing a hardscape project.

Please remove your materials and equipment that are obstructing public access to the lake next to 1101 Rutledge. You've been working there for weeks and have previously left room to walk past. Some might think it's not a coincidence you waited until after Orton Fest to fully block access. Building inspection will be following up. I don't think this is the image you want your company to have.

Bad service. Don't expect to talk to anyone after you sign a contract. And everything in your lawn will be damaged (drainage pipes, sprinkler covers). Billing different than the contract and when emailed (because you can't get anyone that knows how to do anything but sign you up on the phone and others don't return voicemails). about it was threatened with cancellation. We walked away and are happy other than they keep sending bills that don't align with contract without explanation despite voicemails and emails.

We signed up for their lawn service for 4 applications of fertilizer plus weed control for this season. I had to call every time to have someone come out to do the application. I called to complain about all the weeds in our yard and spoke to Todd. He stated we were due for our fall fertilization and would have the weeds sprayed at the same. time.

I was home to watch the technician this time. He did not spray for weeds. When he was done I went out and told him I wasn't happy about the application as he only did the fertilization and not the weeds. He said it was to windy. I told him to make an appt to come back out and do it and went in the house. He then proceeded to spray the weeds.

Customer Service is what can set a business apart from others! A client of mine was not able to get her yard mowed and we have had showings all week on this new listing in Albany. Huge thank you to Jamie. Grant for connecting me with John Harms. Less than an hour he had his crew at her house and the end result was a beautiful yard and a very happy Client and Realtor.

You went above and beyond to get the job done and we appreciate it. I will definitely recommend Maple Leaf to all of my clients and friends. Christina Schmidt Keller Williams Realty Monona

One of your boys pulled out in front of me at the intersection of PD and M today. I slammed on my brakes and missed him by about 3 feet. You should rein that in. Send them out with enough time to get to the job safely and remind them that your company name is on the back of the truck they're driving.