Waterloo Landscaping. is a landscape design company located in Exton, Pennsylvania. With over 50 combined years of knowledge in the profession, our landscape designers share expertise in all kinds of custom landscape creation. Our affiliated firm, Waterloo Gardens, offers garden furniture and accesory selections that bring attention to design integrity and gardening expertise.
Reviews (13)
Steve C.
Jun 14, 2022
Tyler Wickstrom
Apr 26, 2022
This review is for their design service. I made an appointment for someone to come out to start the design process for a large overhaul of my property. 30 minutes after the appointment time they were no call no show. I called them and was told the person is on the road and they were stuck at a job site and could not give me a new ETA. An hour after that, no news so I canceled.
I took off work for this appointment, the person on the phone said "sorry" but could tell that they really didn't care about this inconvenience. Then even though I canceled the guy shows up 4 and a half hours after the appointment time, and I told him I canceled and I'm on a work call and no longer interested. He starts giving me different excuses and starts arguing with me.
They are not apologetic that they wasted my time. Completely unprofessional. This is a big project, I'll give my money to someone more reliable and easier to deal with. I shouldn't have to worry about if the company would actually show up to do the work after a large deposit is given.
I took off work for this appointment, the person on the phone said "sorry" but could tell that they really didn't care about this inconvenience. Then even though I canceled the guy shows up 4 and a half hours after the appointment time, and I told him I canceled and I'm on a work call and no longer interested. He starts giving me different excuses and starts arguing with me.
They are not apologetic that they wasted my time. Completely unprofessional. This is a big project, I'll give my money to someone more reliable and easier to deal with. I shouldn't have to worry about if the company would actually show up to do the work after a large deposit is given.
Evb Evb
Apr 13, 2022
Natalie Baker
Sep 15, 2021
Joy St Louis
Jun 05, 2021
Peggy
May 31, 2021
Bryan Koegel
May 24, 2021
I learned about Jody from the person with the nicest yard I have ever scene. Jody and his crew did a great job for us. My husband and I really enjoy puttering around in our yard, weeding, etc. However, during COVID-19, we let both the back and front yard go and it was looking very abandoned and neglected. There was no way we were going to be able to catch up and take care of all that needed to be done. Jody's team came in and did exactly what we wanted and asked. Cleaned up all debris, dead leaves, removed dead hedges and dead foliage, trimmed, separated, and shaped our hedges.
They were quick, efficient, and thorough. Great communication and professionalism. We will be hiring Jody's family-owned business again for additional work in the near future. THE BEST EXPERIENCE POSSIBLE WITH A LANDSCAPER!
They were quick, efficient, and thorough. Great communication and professionalism. We will be hiring Jody's family-owned business again for additional work in the near future. THE BEST EXPERIENCE POSSIBLE WITH A LANDSCAPER!
Francis Reardon
Jan 13, 2021
A nice local nursery for a wide range of flowers, trees and shrubs. The inventory changes as it sells and new products arrive so you should visit often. They have some interesting pieces of landscape art and if you enjoy rehabbing plants, you can find deals in the clearance section. If you are seeking plant knowledge, look for Melissa in black with a bonnet or Paul, the shorter guy in gloves. Plus, the tall drink of water at check out, Shawn, will put a smile on your face and she has extensive landscaping experience so don't hesitate to pick her brain.
Tom
Nov 18, 2020
Good selection of products. Horrible customer service. I was rudely addressed as the employee spoke to me in a snobby, snarky, and rude tone. Completely unprofessional. Worst of all, some of the employees had their masks down below their chin (which completely defeated the purpose of wearing a mask). Good products, subpar service.
Jacqueline Sammartino
Jun 23, 2020
Kate M.
Jun 15, 2019
Martha Brennan
Apr 30, 2019
Emily Brandenberger
Jan 30, 2019
So helpful. So knowledgeable. Owners are on premises. Even the students (under 18) they emply are wonderfully helpful. Some corners of the store have great discounts. Others, I'd totally pay full price. Along that stretch of road, always the first place I stop. Even gave away free organic plants one day. Will visit often!