Lost Mountain Landscape

I'd be inclined to give 5 stars if it weren't for the service by the owner/staff. Amazing selection of plants (although far pricier than other places). Def worth the trip for quality plants but I'd look elsewhere if you need assistance. The staff (in particular the older lady) acts like you're stealing her newborn if you have to ask a question. They stay very busy on weekends and good luck getting in/out of its the least bit crowded. Overall great place, but they could def use some people skills.

I love supporting small businesses! Lost Mountain always has a variety of unique plants that will make my yard stand out. They have the knowledge and education to make me successful as well. Love the expansions and upgrades to the nursery. It's always so relaxing to shop there.

We love Lost Mountain. Plants I get here compared to Home Depot do so much better. I've never had issues with politeness of staff, always offering to help you load, etc.

Great plant selection. Very knowledgeable staff! My Dad and I have owned and operated a landscape business for over 30 years. Prices are just a little more than what I pay at the commercial nurseries but the plants are always very healthy which isn't always the case elsewhere. Other reviewers mentioned the rudeness of the owner and no her personality isn't bubbly but I'm there to buy plants not to be petted and pampered. If you need that type of treatment go to the salon, if you want great plants that will thrive this is your place.

Excellent spot to find healthy plants, shrubs and garden ideas for all types of homes. Teena, (the owner), and exceptional staff have been helping me for several years--- during all seasons. Unlike many other places, they help you succeed with your purchases by recommending plants for your desired area. You can always gather great ideas from Lost Mountain Nursery, dream about your future plans and adjust your budget accordingly. Hat's off to ALL!

Stay Away! The selection is mediocre, very similar to Home Depot. They have a shortage on the most popular plants and are slow to order more. Most of the plants lack the names and plant markers. Liza was helpful and attentive over the phone when she mistook my identity and thought she was was talking to a white lady. When I got there and met with Liza, the "chin tuck" and huge gulp when I told her who I was, made it quite obvious that she was shocked to see I am black.

A sign stating that they service " whites only" should be advertised on a bill board and posted throughout the nursery. Now here's the kicker. the entire staff lacks the knowledge one should have working and owning a nursery. They are completely lazy, useless and trivial, but thank God for the customers shopping with us, as they were helpful, friendly and knowledgeable.

The great grandmother, which I assume is the owner, is maleficent and prejudice. The stares and eye rolls we received from her during our shopping experience were tasteless and vulgar. We regrettably spent $220 at this horrid place, but I've been waiting for these beautiful plants all week to get in my garden for my birthday and I refused to let them steal my joy!

Very, very RUDE. The older lady who looked like she may have owned this nursery was incredibly mean to my mother who is in a wheel chair. She stared and watched my mother the entire time but never offered to help my mother in any type of way. She was trying to find bushes and items for our garden and this lady was no help. There was a young man and young lady that worked there that were incredibly helpful. BUT THEN this older lady came up to the young man who worked there IN FRONT OF MY MOM and asked him did you charge this and this and this? Acting like my mom was just walking out with a bunch of product after she had just spent over $200 there.

She finally came to apologize, but not to my mom in the wheelchair, to my sister. My mom never ever asks for special treatment and she is very independent. But to have someone treat her with disrespect for no reason is unacceptable. We will never be back. Do not support.

Wonderful selection of plants, however the owner or lady in charge did not speak a word to me the whole time. I walked around looking for someone to help me while she was on the phone the whole time. For a split second she got off the phone but when I approached her, she put her finger up to say "one second" and got back on the phone. Kinda rude. I found another girl who helped me and answered all questions I had.

When I went to check out, the lady was still in the hut blatantly ignoring me and pretending like I was there. The younger girl came over and moved around the lady to check me out. 2 stars for the plants and for Eliza Kate, the girl who finally helped me and checked me out.

Interesting selection of plants. The younger ladies who work there are helpful. The owner is rude. She is always on the phone. If you ask her a question about a plant she has attitude and talks down to you. This has happened the last three times I was there. Won't go back even though they have nice things.

This place have a great selection of shrubs and plants but I too was very disappointed in how I was treated. CLEARLY my skin tone was an issue, I also called and was treated much nicer over the phone, but when I arrive in person it was a different story the much older lady wasn't friendly at all. The young lady was very friendly and helpful. The much older lady was nasty, short and not helpful.

I would suggest going with a landscaper that can answer your questions in a helpful way as opposed to an I don't want to help YOU way. The lady behind me was Caucasian and she was all smiles to her. I pray for people with that type of hatred in their heart. May God bless her and her heart.