Total Lawn Care

Critical: Professionalism One of the workers - later got his name - Andrew Maier called my child fat when he went out to give him a glass of water. My child isn't the confident type and has always been quite conscious about his weight and this has really set him back.

Show up being extremely loud to cut neighbors lawn at 7:30 am. Running multiple weed eaters and mowers outside my window. Woke up entire family. Blew grass all over street and onto my property. Called company and was immediately disrespected. Demanded to know my name and hung up on me when I wouldn't give it as it wasn't relevant. Will be telling everyone I know about the unprofessional work they do and the disrespect.

Called to request a quote and the person who picked up was rude. I called to get a quote for mowing. I live in Steubenville but about 10 minutes down the road from their location. I asked her how much mowing would be and her response was "yeah.we don't just mow. Sorry. You'd have to get a fertilization package too.soo.yeah." So I respond "ok no worries how much does that cost." And responds it's going to be at least $100 for one service appointment.

When I told her where I live (again ten minutes from their office) she laughed and said "yeah that's too far away.sooo.sorry." I explained it's not that far and I felt like she was being unprofessional. Just a heads up. Local companies should look out for local people, be willing to drive 5 minutes down the road, and give customers a reason to sign up. I get it, it's the busy season right now but I'm sure they drive that way for larger clients and would be able to accommodate if they made any effort.

Poor service this year. They were paid for pressure washing (half) in April and did not show up until June and did a poor sloppy job leaving moss in the old patio pavers. The pavers never looked clean. They did not complete the resanding for over a month and the weeds had to be retreated. It took over 4 phone calls with reminders asking to get the job done.

The sanding did look nice but is already coming out and cost over $1,000. I have a very small patio. They charged me for a weed service I did not request and then they were only on my property less than 5 minutes. I had called the office within 5 minutes of seeing the sign placed to complain as I never saw a person doing a treatment. The office secretary although pleasant, yelled at me for being angry with her and calling so often to complain, but I had difficulty getting return and follow up calls.

I took pictures to show them. They dump dropped/spread the treatments and I had large burned out areas with chemicals still in clumps in the front yard. They never showed for the paid fall treatment. My neighbors noticed the poor work and said they would not be calling them for yard work. I won't be either next spring.

Very knowledgeable, helpful and good at what they do. Landscape and lawn maintenance.