C & C Yard Care

They mow my neighbor's lawn at 7AM, but usually park their big truck in front of my house and start up all their equipment there, typically making it too loud to continue my early morning zoom meetings until they finally make their way over to my neighbors'. I understand that lawnmowers are easier to push when they're turned on, but someone who pushes them around all day for a living should be able to push them up the block on or off.

These guys are just weak or something. Definitely inconsiderate. response to response: yes I am aware and I have also worked in landscaping and greenhouses in much hotter temps than what we've been having this week. My complaint was not about them starting work at 7, it was about them starting up all of their equipment directly outside my window instead of hauling it to the jobsite and starting it up there.

I can function just fine with the lawn being mowed next door while I'm in a meeting, but not with lawn mowers and leaf blowers running directly outside my home. Please read more carefully before responding in the future, it doesn't reflect well on the office side of your business.

Made an appointment and requested the technician please call on day of service, specially so I could explain the issues. Given a timeframe of 1-5pm, which required my girlfriend to take time off work as I was out of town. Girlfriend calls them several times on day of service, no answer. She waited during the given time and nobody showed up. I called the next day and they advised the technician must have come early.

No call to anyone advising that they didn't need someone to be there. Only fixed one problem because of the fact that they didn't call to get a full description. Made another appointment and they did come on time. The work they do is good but communication is absolutely terrible.

The company I work for uses C&C for lawn care and snow removal. They are the worst company that I have ever used in my 6 years of managing apartments and in my maintenance guy's 20 years of experience. Nothing is done fully, they leave huge projects for us to finish, and it seems they care very little about the work they do. If it was up to us, we would hire a different company immediately.

So we just moved into our house less than a year ago, and when we moved in we noticed a huge puddle in the street every time our sprinklers ran, the old owners said it was just a puddle that formed and nothing was wrong. Well, Aleika (I'm sure I absolutely butchered the spelling on his name) and Tim found the issue very fast and were able to fix it no problem.

They showed me the damage, told me what the issue was and what it was doing. Then they recommended the fix and made sure everything was working perfectly before they left. All while being very professional and courteous the entire time. Hats off to those two and I'm very pleased with my service!

They came out in a timely manner to give me an estimate. I paid the deposit and they were supposed to call me to schedule. I had to call 2-3 times to get them scheduled. Didn't show up on 10/8 as scheduled. When I called I was told the date was 10/15. So, they changed the date without talking with me. 10/15 comes and goes and they never showed. I called and got my deposit refunded. I don't know if it was too small of a job, but the service after they got my money was terrible. Everyone I talked to in the billing department was very nice.

I as the President of the Birkdale PUD (97 homes) have had the pleasure of working with Chris (company owner) and C & C for a number of years. C & C has handled everything from mowing, edging, spraying, fertilizing, sprinkler turn on, blow outs to winter snow plowing and more. If you are interested in having a professional, knowledgeable, experienced company handle your needs, you must call C & C. C & C does an exceptional job for our residents at Birkdale.

They not only do great work they listen when you have issues/ concerns/questions and they address them immediately. C & C will do a terrific job for you individually or your business, give them a call.

I needed two sprinkler valves replaced. I tried to fix it myself but failed. It was very easy to book an appointment with C & C. There was a wait because they get booked up in the summer of two weeks. Jeremiah called me to let me know he was running early and took care of the problem in less than one hour. He made sure it was working right and even fixed a clogged head on the line that hadn't been working.

He also gave me some tips for future repairs. I am very happy I went with this company. The work exceeded my expectations and was faster than if I had kept trying to fix it. I will call them again when I need more sprinkler work done. Update- just got my bill. It was cheaper than I planned too. Still happy with the service.

I called C & C Yard Care on 10/8/18 to get a quote for year-round landscape maintenance, including snow removal. The receptionist said they were accepting new customers, but that it would be 3 business days before someone could even call me back. Six business days later, a C & C guy finally called and left a voicemail with a phone # to call him back.

I was out of town, but returned his call 2 days later. I got his voicemail and left a message. Now it's another 6 days later and he still hasn't returned my call. So it's now been 18 days since I originally called them. In the meantime, another company I called on the same day I initially contacted C & C (10/8) has been to my home, walked out the property, ascertained my needs, given me a bid and got me as a new customer.

My account will generate approx $12,000/yr in revenue. I guess that wasn't important enough for C & C to return phone calls. I have an ethical objection to having to chase a business to give them my money.

C & C came in with the lowest quote for our sprinkler system, sod, and concrete edging we wanted done in our yard. They also came recommended by our builder, so we were hopeful the relationship was going to be effortless. However, this was not the case. We felt like communication was lacking throughout the entire process. They have different internal departments that don't seem to communicate with each other.

At first, the sprinkler went in and seemed fine. A week or 2 later the sod team came out and were annoyed that their office didn't inform them we had a fence. The sod & grading was supposed to take 3 days, they scheduled our neighbor's yard at the same time and did ours in about 1 day so we felt like the entire process was rushed. We weren't informed that they programmed the sprinkler system for sod and had to call and ask.

When we turned the sprinklers on we realized that the sod team didn't cut around over half of the sprinkler heads so the yard wasn't getting water. When we called and expressed this we were initially told that the crew completed that when they clearly did not. The sprinkler crew came back out to fix the issue and were frustrated with the communication from their office because they told us the sod crew really should be the ones finishing their job.

There were 2 sprinkler heads that were broken that had to be fixed. The concrete edging was next, their contractor didn't finish everything he was supposed to so we had to call about that, we did receive a prorated refund after 2 phone calls. There were a couple times that people just showed up and rang our doorbell at 7 AM and didn't call first to let us know they were coming out and needed in the garage for the sprinkler program. Overall just very unimpressed with the communication and the various crews seemed unable to complete a job start to finish. However, the yard does look good.