Superior Landscapes

Please do not use this company. We started our own lawn and had grass growing. They came out and used their equipment on our lawn for THE WRONG house. The actually lady that was getting their service was on another street. The owner came out and told us we had nothing anyway and that we took advantage of our builders hiring them to bury our sump pump drain to try and grow grass.

He went on to say we were trying get an entire lawn which was not the case. I asked about sod to the office manager since it is the middle of October. She said they couldn't put sod down in patches and most people do it from the edge of the back of their house to the entire length of their property for the back yard. I asked if that was something they could do for the inconvenience and she said she would have to talk to her boss. He shows up and the first thing he said is I'm not putting in your entire yard. Very rude and unprofessional would not recommend.

They came to our house and started removing the grass that we had planted and was growing in a section of the side and rear of our lot without knocking on the door or ringing the doorbell to verify that they were at the correct address. I stopped them in the middle of it and asked them what they were doing. They replied that they were installing a new lawn.

After they made some phone calls, they realized that they were at the wrong house. My fiancee called the office manager and she apologized for their mistake but had to ask their boss on how they should fix it/proceed. We were ok with that and also asked for a quote on them finishing the rest of the lot as well (preferably in the spring since it was the middle of October and we weren't 100% sure on what was going on with our sanitary).

The owner shows up later that night stating that we weren't getting a new lawn, making excuses, yelling, and trying to blame us for their mistake and didn't want to repair it or reimburse us for grass seed, etc. Excuse #1 was that we didn't have anything or any grass anyways. Excuse #2 was that we only had weeds and not grass. Excuse #3 was that it wasn't an established lawn.

He said and I quote: "My guys saw a lawn that needed installed and started doing it." Somehow he was trying to make his excuses justifiable for trespassing and the mistake they made. He also never apologized for it or asked how he could make it better. We had started planting and growing grass before we were made aware of having a sanitary issue. We stopped working on the lawn because we were told that our sanitary may have to be dug up to be repaired. (Now we are being told that it doesn't need to be dug up.) The owner of Superior Landscapes saw an excavator sitting on the side edge of our property and then made the excuse of "They are going to dig it up anyways". Then, the owner of the company started bashing us on his personal Facebook page. Very unprofessional. There are before and after pictures of that part of the lawn and video of them driving the bobcat on the lawn.

The office team was great - got back to me quickly every time. Pete's site visit was great - provided some excellent design ideas. The installers were great - on time, polite, worked fast and cleaned up when done! Will recommend them any time. Mike - North Ridgeville.

After 27 years our backyard landscaping needed rejuvenating. We had trees and shrubs removed and then retained Superior Landscaping to help design a walkway to our backyard and to provide suggestions for enhancing our backyard landscaping. Pete was great in this respect - he made suggestions about new shrubs and trees, and adding a small rock wall to one of our landscaping beds.

The work was completed by a 6-member crew in one 12-hour day, and several days later several members of the team returned to mulch all of the landscaping beds despite an all-day rain. We are very pleased with the job the team performed and have received favorable comments from our family and friends. Michelle kept us well informed as to when the crew would be on site and was responsive to our calls. Based on our experience with Superior Landscaping, we give them a positive recommendation!

Michelle, Pete & crew are great people to have your landscaping needs completed. We no doubt highly recommend them as they did a great job on our yard. Also, their referral of Irrigation Pro for irrigation needs are also great folks to use too. With a very damp spring that caused flooding/etc and out of their control, it's fully understandable that schedules will need to be adjusted.

They upgraded our install of seed/straw to hydroseed for free and that was a very cool thing to do and unexpected. We would like to thank Pete, Michelle & the crew again for that and the work completed.

Pete, Michele and the crew did a remarkable job with my full landscaping package including a lawn, plants, trees, etc. They also created a border with 6x6 wood and applied mulch for my son's playground. Grass is growing well and had a small issue with one plant not livening up and it is replaced without any issues. Thank you, Superior!

Great service and great people! I highly recommend everyone to check out Superior Landscapes. You won't be disappointed. Everyone there is highly trained professionals and top notch all around.

They did a great job! We had to keep in contact every week because my builder kept pushing back my final grade. The minute my grade was completed, my lawn and landscaping got put in. They did a fabulous job. Then my builder 4 weeks dug a whole in my in my beautiful yard, tearing up my sod! Called Michelle in the office and the guys were out the next day fixing my yard. Can't wait for the guys to put in a patio next summer.

They filled my back lawn after a pool removal last summer. Tore up the whole back yard, ruts all over from the machinery therefore major ponding when it rains. The grass never came in. After 4 or 5 calls, I got somebody to come back and reseed, all the while, the boss was calling and telling him to hurry up. He is rude and disrespectful. Fast forward to this spring. grass is yellow and lots of bare spots where they seeded.

I will be paying a second company to come and fix the awful work Superior did and likely wind up in small claims for a partial refund. Please don't call this company for any reason!

We had a tree installed along with beds and various shrubs and grasses. The work was completed at the end of October and I specifically asked if it was too late in the season for a tree and various shrubs. Pete said everything will be fine yet his guarantee for any landscaping material is only 30 days. In 30 days there was snow on the ground. In the spring I contacted Pete and asked if it was normal for a tree not to bud and four grasses not to grow.

I asked Pete to replace a $600 red bud tree and four grasses that were also dead and he said they were out of warranty. I've given Superior landscaping an opportunity to work something out with me and have been ignored. We did not continue to work with superior landscaping for our lawn because of this. I cannot recommend this company because of a $600 tree and four ornamental grasses. This company lost a $2000 project to install a lawn as a result.

Superior was very prompt, responsive and had great ideas. They listened to what we wanted, and explained exactly what they were going to do and when they would do it. They used quality materials and were a pleasure to work with. The crew was polite and they completed the job on time. They cleaned up and left us with a beautiful new landscape!