Landscape Associates

Had a great experience ordering online. Ordered a bare root Forsythia (first time ordering bare root) and was really impressed by the condition it came in and with the packaging being so secure. Shipping was fast and took about 3 days to reach me. After planting, shrub came to life with vigorous growth and haven't had any issues so far and don't anticipate any. Will attempt to update this review in the future.

We ordered a few trees for the front and backyard with installation. The overall process for ordering and scheduling was not great. Communication with the representative from McKay was very slow and very poor. We often had to email and call multiple times to get a response. Overall it was very difficult to get the information we needed. When the trees were finally installed, they weren't able to finish the job (one tree was on back order), yet they wanted the invoice paid in full.

They agreed to accept payment minus the work that was to be completed. The following month I received an invoice for the balance with a penalty for late payment, even though they agreed the final payment could be paid when they completed the work. We do not recommend using McKay.

I ordered some plants from a number of different places. Theirs have done the best so far.

McKay Nursery Company went above and beyond the call of duty! I cannot express enough the quality and professionalism of the spring clean up job they delivered. I am so serious. They are that good. THAT is why you pay a little extra to have professionals come to your home. My house is ready for Better Homes and Garden magazine. For real. They provided extra that they don't have to. Tree and shrub trimming is excellent! And, the employees are exceptionally personable and knowledgeable as well! I could go on and on. Do not hesitate to call them.

I have always thought of McKay Nursery as a quality and reputable nursery which is why we have used them several times. However after this last experience, I will not be purchasing from them. We ordered a B&B tree that was delivered with a huge wound (they claim from pruning) on the bark as well as a few others. If I had seen the tree before I would not have bought it as this opens up opportunities for diseases.

When I reached out to McKay to tell them this and see if they would extend the warranty, I got no response until a week later after I re-reached out. They wanted to send someone to look at the tree, which they did a week later. After that no one at McKay got back to us until I reached out again (this is now two weeks later from the visit). They claim the tree is dry and we need to water it weekly.

We have been watering it daily or every other day because of the draught since we got the tree. They still didn't address the primary concern and never did but in an email did agree to extend the warranty. However there is no written warranty that I will be getting. When I asked to speak to a manager, I got the same person. The timeliness, professionalism and poor quality in an expensive tree does not live up to the McKay name and reputation.

I purchased shrubs late in the planting season (June), nanking cherry and 2 serviceberries. I was curious as to why or how this company could offer plant material that is best shipped and planted while dormant. Cutting to the chase: the plants arrived quickly and grew beautifully! They arrived still dormant and I suspect that the company keeps them refrigerated until shipping. I'm very happy with the product and the responsive service, not to mention the miracle of plant availability after April! I will definitely be a returning customer.

Beautiful plants! Ordered a live peony, several bareroot elderberries, and a lily. All the plants were in fantastic condition and shipped in very secure packaging. Delivery was prompt and all plants are thriving and doing well. Will order again!

I have ordered many trees, hedges, plants and other perennials from McKay since we purchased our home last year and completely replaced the landscaping. Since the first delivery we have bought from them exclusively, and we will continue to do so because of the high quality of their products, their competitive pricing, and the quality and attentiveness of their staff (and Tom in particular). I highly recommend McKay for all of your planting needs.

What a great website for clear and easy plant purchases. We own a winery and brewery and as we're expanding, we are excited to do more landscaping. I knew what I wanted and found as I browsed in the many nursery websites, some didn't have good pictures and some were difficult for me to navigate. I confess to being weak with my internet skills. McKay Nursery's site was as I said, easy for me to use. I will send another review once I get the plants and put them into the ground.

I just want to say I am very impressed. The plant came in excellent condition, as described. The packaging is phenomenal. I have ordered from at least 5 nurseries, and this was the quickest delivery, best condition, and sturdiest packaging of any. I reached out to customer service and got quick, polite response from a human. Again, this is the best online nursery experience I have had. I would highly recommend, and will be a continued customer. Well done!