Pinnacle is a full-service grounds care company. Our established systems allow us to deliver industry-leading lawn care and landscape solutions to commercial and residential clients. Built on a solid tradition of hard work and trust, we are driven by a passion to exceed customer expectations and consistently deliver client satisfaction, no matter the size of the job. We are are proud to offer carefully designed solutions crafted to suit our clients' preferences while prioritizing specifications, budgets, and implementations.
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The measure of any project that Pinnacle tackles is based on our commitment to providing customers the utmost quality of service. We take that seriously. Depend on us to take all the necessary steps to reassure you that you made the right decision to work with us. We know that all relationships are based on trust.
Take in a deep, fresh breath of air every day when you enjoy your professionally landscaped home. Pinnacle's full residential landscape options will refresh your outdoor attitude, let your style show, amp up your property value, all while taking the load off of YOU! Enjoy your castle and leave the yard care to us.
To grade and define your outdoor space requires a bigger digger than you have in your garage. Whatever the reason or the season, Pinnacle gets Kansas City Metro residential landscapes in tip top shape. A well-designed residential landscape needs to be both visually pleasing and functional. It should offer pleasure to the family, enhance the neighborhood, and add to the property's resale value.
Whether we're working on weekly maintenance or developing a stunning project, we always keep your time, stress level, and budget in mind. Our skilled team lets your property speak volumes about you by delivering exceptional results in commercial landscape and maintenance. We deliver on a range of clients' requirements.
Reviews (5)
Amy Carlson
Mar 05, 2022
Antwinette Byers
Mar 27, 2021
I contacted this company to do lawn service and was quoted one price over the phone. When they were unable to complete the payment of a totally different price they contacted me like it was an issue of mines. Just ridiculous! I should have read the reviews before trying them out in the first place. what a scam! Thanks for your response; however, let's just tell the full truth here.
I Absolutely DID NOT request to sign up for any bi weekly or weekly services. I asked if I could try you all out. My grass had just been cut 3 days before contacting you and I didn't necessarily like the customer service. Your crew did an ok job. never said the cut was bad. I said you tried to bill me for a price that you didn't originally quote me.
I will definitely give you all what you quoted but that is it. I didn't appreciate your associate over the phone making it out to be my issue. How come you all couldn't just say we apologize for the error mrs byers and we will correct it and rebill you for the price we quoted? Didn't happen. It's okay. I will come into your office TODAY, and personally pay you but customer service and professionalism here is key. Nobody wants to do business with people they can't trust!
I Absolutely DID NOT request to sign up for any bi weekly or weekly services. I asked if I could try you all out. My grass had just been cut 3 days before contacting you and I didn't necessarily like the customer service. Your crew did an ok job. never said the cut was bad. I said you tried to bill me for a price that you didn't originally quote me.
I will definitely give you all what you quoted but that is it. I didn't appreciate your associate over the phone making it out to be my issue. How come you all couldn't just say we apologize for the error mrs byers and we will correct it and rebill you for the price we quoted? Didn't happen. It's okay. I will come into your office TODAY, and personally pay you but customer service and professionalism here is key. Nobody wants to do business with people they can't trust!
Mike McCartney
Jun 13, 2020
This response to my review of your company is completely false, making my decision to give you 1 star even more justified. There was NEVER an offer of replacing the pump which is what I asked for from the start. Your receptionist Paulette was completely rude and condescending to me when I spoke with her about it, and if memory serves hung up on me.
And in fact you were the one who said it just needed "water rated wire nuts" on the splice and it would be fine. Response from the owner 39 minutes ago Mrs McCartney Sorry for your dissatisfaction. As you know we offered to replace the pump for you to make things right and move forward. This offer was declined. Sorry we were unable to provide a remedy for you in this instance. If given the opportunity we WILL make this right. Thank you
And in fact you were the one who said it just needed "water rated wire nuts" on the splice and it would be fine. Response from the owner 39 minutes ago Mrs McCartney Sorry for your dissatisfaction. As you know we offered to replace the pump for you to make things right and move forward. This offer was declined. Sorry we were unable to provide a remedy for you in this instance. If given the opportunity we WILL make this right. Thank you
Geoff Ferguson
Mar 20, 2020
Elle Peters
Mar 10, 2019
I just called to speak to the owner of the business, and the woman handling the phones hung up on me. I was trying to get some information on getting work done for my family. Her name was Paulette if I am not mistaken. I will never do business with this company, and they are very unprofessional. I suggest they get some more professional people in there. If you are looking to work with this company, i suggest ANYWHERE else.
